Have just emailed neotel the following:
"Hi Guys
I just wanted to inform you of some problems with the FAQ section for your consumer offering. Many of the Questions are very valid, but unfortunately many of them are no answered at all. Yes their is an answer but its almost as if it is incomplete or is an answer to a different question. for example:
"When will Neotel launch ADSL, Wimax and Broadband services?
Neotel plans to introduce a variety of voice and data services (including high-speed internet and true broadband access services) for individual consumers and SMME’s in South Africa. Neotel will focus on converged wireless services, offering voice and internet access over a single device, thereby bringing convenience and simplicity to telecoms services. Neotel is also working towards rolling out True Broadband services over various technologies, including wireless technologies such as WiMAX and wire line technologies such as DSL and fiber."
Nowhere in the above does it actually give us consumers even a rough idea of when the services will be provided, all it says is that it will be provided. I am not trying to get a time frame from you guys as I realise you obviously don't have the foggiest, but you really need to change the question to at least reflect the solution. No point in getting people all excited only to be dissapointed with a disjointed and irrelevant answer."
Don't know about you guys but half jobs like this tend to bother me. I will post the response as soon as i get one, but chances are it will be an automated response.
"Hi Guys
I just wanted to inform you of some problems with the FAQ section for your consumer offering. Many of the Questions are very valid, but unfortunately many of them are no answered at all. Yes their is an answer but its almost as if it is incomplete or is an answer to a different question. for example:
"When will Neotel launch ADSL, Wimax and Broadband services?
Neotel plans to introduce a variety of voice and data services (including high-speed internet and true broadband access services) for individual consumers and SMME’s in South Africa. Neotel will focus on converged wireless services, offering voice and internet access over a single device, thereby bringing convenience and simplicity to telecoms services. Neotel is also working towards rolling out True Broadband services over various technologies, including wireless technologies such as WiMAX and wire line technologies such as DSL and fiber."
Nowhere in the above does it actually give us consumers even a rough idea of when the services will be provided, all it says is that it will be provided. I am not trying to get a time frame from you guys as I realise you obviously don't have the foggiest, but you really need to change the question to at least reflect the solution. No point in getting people all excited only to be dissapointed with a disjointed and irrelevant answer."
Don't know about you guys but half jobs like this tend to bother me. I will post the response as soon as i get one, but chances are it will be an automated response.