Neotel Down Once Again

Yep had same problem, not sure when the service came back but I had full signal only after 12pm.
I had mostly no service or just 0/1 bar service this morning. Although I must say something seems to be right, ping is lower and upload around 80kbps.
 
A fiber cut could make the backbone disappear (if it is not in a redundant fashion), the wireless signal should be normal, except no internet and voice. If signal disappeared, maybe they quickly did some work on the tower before you would realize it.

That's easier to explain then to advise customers about a change control?
 
My handset showed No signal at all.
I am sure it was backbone fault like a couple of weeks ago when a car/truck drove into a pole that carried Neotel Fiber.
Rebooted the handset a couple of times only after 30minutes - 45 minutes was service restored finally.

I did manage to speak to someone at friendly Neotel.
They did mention the cause of the downtime was due to Fiber cut - repaired in 30minutes ;) :)))
 
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