Hi, I have been complaining to neotel technical department regarding my dongle speeds for a long time now to no action on inprovement. Lately it seems to me that the more i complain the worse it gets,it as if they deliberately throttling down the speed. I bought the dongle because the lowest speed would never be less than 1 Mbps. For the last month speed have gotten so bad that speed tests are timed out. In the past when i phoned neotel they would look into the problem. Then for 2 to 3 days after, speeds would just over 1 Mbps then back to extremely slow speeds averaging 0.2Mbps. Two latest Neotel Ref.No: Fcr_837423518: Freq 296369986 of complaints and no response!
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Neotel internet speed
- Thread starter sparkie56
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SweetFennyAdams
Expert Member
fluffykittenlover
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i have Wireless 4Mb/s Unlimited Unshaped NO Contention for R1600 from Neotel (http://www.minet.co.za)
SweetFennyAdams
Expert Member
I have the exact same issue. I end up tweeting them, getting faster speeds for a few days then absolutely slow Internet. Decided to install a landline this month, and well that turned out to be a disaster as I am still waiting (Telkom fault) ;(.
Hope you manage to get your neotel thing sorted
Hope you manage to get your neotel thing sorted