Neotel Rep Response, Hellopeter Respone , Samantha Support Response

[JMRHOWES]

Once the problem is resolved I will start smiling.

Once Im back to the speeds I had a month ago

 

[Neotel]

Now say thank you Neotel rep

 

[medicnick83]

Is he sorted?

Could it be?

 

[JMRHOWES]

The problem is still NOT sorted.

I would smile when it WAS

 

[JMRHOWES]

Sorry Neotel REP , but Samantha calling me was due to a Hellopeter Comment,

ask PM'd to you I would praise you if you sorted it.

 

[medicnick83]

pfffffffffffffffffffft!

 

[The_Unbeliever]

Haiku
is good form
this is not

 

[Neotel]

Mr. Howes,

I did inform you that your complaint was escalated. In order for you to get the response you did, I would have had to discuss this with Samantha and her manager. We discussed all your comments on Hellopeter, MyBroadband and the tickets you logged.

There is a process which is followed to resolve customer issues, provide feedback and then confirm closure of the issue - the results of which have been the telephone call from Samantha.

We attempt our very best to ensure that the customer is satisfied.

 

[medicnick83]

Go Neotel Go!
w00t w00t w00t!

Where is HellTell now... just so I can see him squirm

 

[Neotel]

As a matter of interest, I have PM'd HellTel and requested he contact me to resolve any complaints and issues he may have with regards to Neotel.

I await his response patiently - maybe he will become a satisfied client?

 

[medicnick83]

As a matter of interest, I have PM'd HellTel and requested he contact me to resolve any complaints and issues he may have with regards to Neotel.

I await his response patiently - maybe he will become a satisfied client?

One can hope...

 

[JMRHOWES]

Lets see it get resolved then,

You would then know what was discussed with Samantha

 

[CriticalConsumer]

Dude are you bored? I just read through this thread and I am dumbfounded!