Netflix streaming from US server?

F

feo

Honorary Master
Joined
Jan 22, 2006
Messages
13,722
Reaction score
109
Location
Pretoria, South Africa
Hi

I'm on Vox and having terrible streaming quality.

I faffed around a bit and using tcpdump I can see my TV is requesting video from 23.246.31.174 (ipv4-c094-ewr002-ix.1.oca.nflxvideo.net.) which seems to be physically located in the US?

How do I get it to stream video from a local CDN?

Vox's support is terrible.

Thanks
 
Anyone?

Does nobody on Vox (or any other ISP) have a similar issue?

Our Planet 2 has been playing in 480p and I just can't get it to play at a higher resolution. It's painful.
 
Do you have a von enabled or smart dns service running? That is likely the only reason this will happen.
 
cavedog said:
Do you have a von enabled or smart dns service running? That is likely the only reason this will happen.
Click to expand...

VPN?

Nope, I'm not connected to any VPN server.

I even went onto the browser on my TV and searched "what is my up" and it's reporting my actual IP address, so definitely no VPN involved anywhere.
 
I switched over to Vodacom and the stream was perfect. So it's definitely a Vox issue.

Do they not have a forum rep?
 
what dns server are you using? I believe that is the method that netflix uses to steer clients to local caching servers
 
pstation said:
what dns server are you using? I believe that is the method that netflix uses to steer clients to local caching servers
Click to expand...

I use 2 piholes.

One has the upstream servers set as Quad 9 (filtered, DNSSEC) and Cloudflare (DNSSEC).

The other pihole is using unbound as a recursive DNS server.
 
feo said:
I use 2 piholes.

One has the upstream servers set as Quad 9 (filtered, DNSSEC) and Cloudflare (DNSSEC).

The other pihole is using unbound as a recursive DNS server.
Click to expand...
that could certainly be part of the problem. try using your ISP's default dns servers to see what they resolve to
 
pstation said:
that could certainly be part of the problem. try using your ISP's default dns servers to see what they resolve to
Click to expand...

I will try that, thank you.

But when I switched over to my backup 4G WAN connection with Vodacom, wouldn't that have used my Piholes as well for DNS?
 
feo said:
I use 2 piholes.

One has the upstream servers set as Quad 9 (filtered, DNSSEC) and Cloudflare (DNSSEC).

The other pihole is using unbound as a recursive DNS server.
Click to expand...

Use your ISP’s DNS and report back.

Cloudflare did not play nicely with my Apple TV streaming and then I switched to Afrihosts own and problem went away.

You can use Quad9 but have to use 9.9.9.11
 
SauRoNZA said:
Use your ISP’s DNS and report back.

Cloudflare did not play nicely with my Apple TV streaming and then I switched to Afrihosts own and problem went away.

You can use Quad9 but have to use 9.9.9.11
Click to expand...

Hmmmmm, I will have to test this out now. Straight after this MasterChef episode...

Anyone know what the IP addresses are for Vox DNS servers?
 
feo said:
Anyone?

Does nobody on Vox (or any other ISP) have a similar issue?

Our Planet 2 has been playing in 480p and I just can't get it to play at a higher resolution. It's painful.
Click to expand...
Yes i am experiencing the same issue with vox on a 100/100 mb line.

Its certain programs on netflix that have this issue. I cantacted vox about this. They changed settings on the router but issue still persists. All other streaming apps are perfect.
 
I really think this is a netflix issue as i also noticed the series Our Planet 2 episode 1 plays in low resolution, However episode 2 plays perfect.
 
Fast.com should also indicate where you getting it from since its powered by Netflix


1687710009729.png
 
vox.png

The issue is my streams are coming from US servers, I can't figure out why.

Changing DNS didn't help but I don't think I used the right IP addresses for Vox, need to call them tomorrow to confirm the correct IPs.
 
mubz said:
Yes i am experiencing the same issue with vox on a 100/100 mb line.

Its certain programs on netflix that have this issue. I cantacted vox about this. They changed settings on the router but issue still persists. All other streaming apps are perfect.
Click to expand...
Same here. YouTube. AppleTV and even Disney+ when I use it are fine.

Only Netflix seems to steer me to global servers.
 
feo said:
View attachment 1546227

The issue is my streams are coming from US servers, I can't figure out why.

Changing DNS didn't help but I don't think I used the right IP addresses for Vox, need to call them tomorrow to confirm the correct IPs.
Click to expand...

Use 9.9.9.11

Then see here as to why…

Apple TV buffering

If you get a chance can you try a browser and see if it's still buffering? We are still waiting for our machines to arrive but as mentioned traffic should be okay via Akamai. I have been away for few weeks got back this week and I noticed all of sudden App store and Apple TV flying faster than...
mybroadband.co.za mybroadband.co.za
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X