Krypton Web - AQP
**Unverified**
Overview:
We are looking for a technically skilled candidate with good problem-solving abilities for the position of Network Administrator in Epping, Cape Town. The duties of a Network Administrator include being a reference point for all IT related queries, maintaining computer networks, systems and servers and solving any problems that may occur with them. Network Administrators are expected to display good interpersonal skills as they will interact with colleagues and clients from various departments and executive levels. They will be required to diagnose, comprehend and resolve technical tasks independently.
Job Description:
The candidate will be working in an IT and ISP environment maintaining the company’s network integrity. They will need to provide a mentoring and/or supervisory role to any junior staff working alongside/mentored by them. The candidate will also provide support to end users and businesses as required. The position is mainly office bound but may be required to drive out to meet a customer for an occasional consult. A company vehicle will be available to use for this should the need arise.Roles & Responsibilities:
- To be able to work across all infrastructure technology domains and collaborate with Product teams to help create network solutions
- Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimisation
- Provide remote troubleshooting and fault finding if issues occur upon initial installation
- Provide onsite or remote access diagnoses and resolution of network using an integrated set of diagnostic tools and techniques
- Provide Telephonic and Remote support to end users and businesses
- Mentoring and/or supervisory role to any junior staff working alongside/under him/her
- Provide support to end users and businesses
- Installing and configuring computer networks and systems
- Troubleshooting and Maintaining clients’ Servers
- Consulting with clients to provide them with a specific system requirement and/or design solution
- Budgeting for equipment and assembly costs
- Assembling and repairing computer hardware
- Maintaining existing software and hardware with any upgrades any that have become obsolete
- Working with IT support personnel
- Conducting backup operations
- Drafting of network diagrams, proposals and technical documentation - Daily reports on technical systems
- Secure network systems by establishing and enforcing policies, and defining and monitoring access
- Support and administer firewall environments in line with IT security policy
- Configuring firewalls, routing and switching to maximise network efficiency and security - Implementing and/or designing new system configurations
Working Hours:
- Monday to Friday 8am to 5pm (only 4 days in the week) and;
- One weekday after-hours Support (on the off day in the week) is a compulsory requirement from 5pm to 9pm. (Remote only via our chat system) and;
- One 6-hour shift per weekend remote support (on a rotation basis)
Personality:
- Customer Focussed
- Methodical approach to work
- Meticulous and Honest
- Excellent written and verbal skills in English
- Well articulated
- Self driven and able to work without supervision
- Ability to handle stress
- Great problem-solving skills: Be able to think out of the box
Qualifications:
- A+ and N+
- Basic Networking Diploma or similar
- Microsoft Server Qualifications or Similar
- Drivers Licence
Experience:
- Min 3 -5 years’ experience in Network Administrator Environment
- WAN / MPLS / IPSec Networks
- Routing protocols (OSPF, EIGRP, BGP, VLAN, Trunking)
- Mikrotik and Ubiquity firewall management
- VMware vSphere virtualized systems
- Ubiquity hardware and software (Not essential but will be favourable) - Managed Switch management
- Windows 7, windows 8, Windows 10, Windows Server 2008, 2012 and 2016
- Active Directory
- Enterprise Email systems (eg Office 365 Setup, Google Workspace, etc)
- Hosting and Cloud Based platforms
- Remote Desktop Technologies (RDP, Anydesk, Teamviewer, VPN etc)
- Basic Knowledge of Using Microsoft Office (this includes, Outlook, Word, Excel)
- Linux Server Management
Remuneration:
- R20,000 - R24,000 per month CTC
Apply by:
- Emailing your CV’s to: [email protected]
- Kindly include the reference ADM21 in the subject field
- Applications closing date: 31st October 2021
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