Network problems? Funny as its only PAYG members!

O

OsireS

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Pinelands, Cape Town
Hi all,

Now I may be off base but for the last two weeks I've been calling MTN and getting the same spiel .. "We currently have a GPRS network problem effecting everyone .. sorry we have no idea when it will be fixed".

Now thats funny because unless contract and PAYG subscribers use an entirely different network then I don't see how its a network issue :mad: When I connect with a contract SIM then everything is fine (except for the switching issues which seem to be plaguing everyone) but on PAYG I'm lucky to get 15min out of my connection before it dies.

if I try to tranfers more than 10 megabytes .. connection dies, if I try to play anything online .. after 5 minutes connection dies. Now even when its DEAD the connection still happily sends and receives pings and DNS requests, so the connection is still up just data is sent out the replies never get back to me.

Now I know some people are having issues but it seems some say that things have gotten better? Is it just me then that is suffering from this? Anybody else have this weird 10 megabyte limit? or the dead connection problem? If you do can you specify an area as last time I called MTN said it was just Cape Town that was having the issues :confused:
 
Well I havent been able to do anything on the net for the past 3 weeks from my phone... I am on contract.... I am also wondering what's the story....

I am in Pietermaritzburg
 
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Connectivity/Speed Issues MTN 3G

also been noticing a definite slowdown, i only use mtn 3g for occasional browsing on my phone so thought nothing of it, but now that you mention it, i'm pretty sure i've been experiencing the same problems.

atlantic seaboard (cape town) and melrose (jhb) - MTN Contract
 
MTN connectivity

I am having the same problems. I have to reconnect between 15 to 20 times before I get about 10 minutes of consistent connectivity. In fact as I type this, I lose connectivity. As soon as my megs are finished, I am out of MTN for ever. Never again.
 
I've also had the same problem for a while now. However, I found an easy solutions: I went to PnP and bought a prepaid Vodacom SIM and now my internet works great again. I'm really sorry about this, because for some unknown reason I've allways been a big fanboy of MTN.
 
well thanks
i was thinking of moving to mtn, was unsure, but now you have made up my mind for me
 
Well I dont know but MTN service has gone up to $h@tte....
3G problems, Contact upgrade problems, no phones, lies, no new specials , then we get bad specials, no discount for mtn calls... Someone else got more to add???
 
sales consultants that know less than i do about products they sell
 
Yea I think we should start a stickey about the bad service levels we have recieved from MTN then at least they know how we all feel and then they atleast have the chance of correcting our problems....???
 
FFS MTN. What is happening? My contract data bundle is depleted, you force me to buy a PAYG sim and now I cannot connect. Had to put my contract sim (now OOB applies) to post this. :mad:
 
No

Uli said:
Yea I think we should start a stickey about the bad service levels we have recieved from MTN then at least they know how we all feel and then they atleast have the chance of correcting our problems....???
Click to expand...

No. I will not give them an opportunity. Its over. Not even had the courtesy of a reply from them on this forum.
 
I have to keep up and downgrading my fastlink speed to connect today. Sometimes it works with Edge and then only with 3G prefered.
Can't even get facebook on my cell.
 
I have multiple MTN SIM cards Voice contract Pay as you go x2 and 1 data contract ... all are working except for my 2nd pay as you go sim with the 500mb data bundle I loaded on the 9th of February 2009.

They also give me the same crap story and won't refund me the airtime for the data bundle while blatently telling me I can't use it either...

Thats Robbery
 
Well I haven't been able to get online the entire day. I can connect but it stops browsing either instantly or after 1meg

I use the Roeland/Strand Street tower and its been buggered the entire day. :rolleyes:

How many weeks is it going to be before they work the problem out ?? More than 3 weeks of issues is getting to be a bit much. I can always connect just not browse. It's as if there is no backhaul !
 
was just thinking that there must be much more guys having problems
we just dont know cos they cant get online to tell us! lol
maybe thats why we havent heard anythin from mtn reps either, hahaahaa
 
Sselmrah said:
I've also had the same problem for a while now. However, I found an easy solutions: I went to PnP and bought a prepaid Vodacom SIM and now my internet works great again. I'm really sorry about this, because for some unknown reason I've allways been a big fanboy of MTN.
Click to expand...

I am in the same boat. It will take a lot for me to switch from MTN. Call it blind loyalty or stupidity - I don't care. Oh, call it the salary I earn every month as well :) as a supplier.

That said, I too have on occasion done precisely this and problems I had disappeared instantly. I have taken this up with some people there but it is difficult to assert the issue as a person who is more or less dependant on MTN for his income.
 
My daughter has not been able to go on mixit for a while and she told me that she received a message that MTN clients are having probs and it is being seen to.
 
On Thursday we got a funky mail from MTN asking us, where a WASP, to tell our clients to update their URLs to include "http://" in WAP pushes as their WAP DNS servers cannot resolve the names anymore...
 
I've noticed the same thing. MTN contract number connects with no problems but my PayG sims.. Looking very hard at porting to Voda
 
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