Network problems?

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kaspaas

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Hi,

I'm experiencing regular disconnections on my ADSL connection.

It also seems as if Telkom has killed all international bandwidh at times, just to experience super speeds a few minutes later.

Anyone else having the same problems?

Thanks



South Africa needs World Class Broadband at World Competitive Prices.
 
i am 2. exactly as u r as low as 28kbitps international. laid complaint with Telkom then SAIX [:(]

Probably wont get me anywhere but i have a plan. we need to get all users here involved though.

msg me at yahoo pager using my email under my details.

CIao 4 now
 
Same here - been extremely slow today - as low as 2k/s - and even worse on inernational sites

Telkom is going backwards more and more by the day
 
Yes, the great Xmas connection is gone, knew it was too good to be true. [:(]
If (when) I give up ADSL it will be for one reason only and that is the disconnections.
 
The problems you guys are refering to seem foreign to me because my service is mostly working fine. I had teething problems at the beginning but now it is working perfectly. It is thus not a general problem I think.

Do you think you might be a little bit further away from the switch that is healthy for ADSL? There are tons of factors to keep in mind when installing ADSL and sometimes Telkom might ignore some of them in order to get the service out. In other words I think Telkom might install a service in an area where even other telco's in other countries would simply deny the service because it would not give the customer any joy.

What do you think?

Cheers

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by ProAsm</i>
<br />Yes, the great Xmas connection is gone, knew it was too good to be true. [:(]
If (when) I give up ADSL it will be for one reason only and that is the disconnections.

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous
 
Well my service has been so bad for the last 5 days that I've just cancelled my ADSL and got a full refund. Even for the installation - but I chose to keep it and will try MWeb, the sucker I am.

Win XP Pro
Netgear 834 Router / Gateway
Ethernet 10/100

December was pretty good, but this month it just died. I had support (senior management) on the phone with me for 2 hrs, we tested many int. sites and his link with direct connection was as slow as mine. 'http://us.mcafee.com/root/speedometer.asp' which used to give me 25k - 35k ps was telling us both 5-8k ps throughout this.

The Telkom staff member then chatted to SAIX whom said all was fine. My line was also consider 'fine'. Since December was snappy and in the late evenings over the last few days all is up to 'normal', I've deducted that during OFFICE HOURS (for me anyway) this is what I was to to expect, there were and are no guarantees, and if I didn't like it to choose my path forwards, which I did.

I'm 2km's from the exchange, and get great local speeds. I'm in a fairly quiet part of Cape Town. It's obvious there is too much load on the network, not enough bandwidth is being purchased (one bleeding exchange in London!) and the end-user suffers.

I've since written a plea (will post in other category entitled 'Press' to Noseweek and M & G to get something on the go here to further awareness for the public.

So my advice is to expect wild fluctuations in speed, it might at times get slower than dial-up. I even had technical staff in XXX XXX (nice buy BTW so don't want any backlash) tell me that 'it won't get better and can only get worse'. Good to hear. Quite encouraging.

=====================
Fusion.01 : Internet Design & Production
www.fusion01.com
=====================
 
Strange,

Perhaps it is a line signalling problem. I don't know what it can be. You are within the 5.5 km range of ADSL. So that should not be the problem then. Please let me know if Mweb gives you joy. I would like to know what the story is here...

Cheers and thanks for the message.
Antowan

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by fusion01</i>
<br />Well my service has been so bad for the last 5 days that I've just cancelled my ADSL and got a full refund. Even for the installation - but I chose to keep it and will try MWeb, the sucker I am.

Win XP Pro
Netgear 834 Router / Gateway
Ethernet 10/100

December was pretty good, but this month it just died. I had support (senior management) on the phone with me for 2 hrs, we tested many int. sites and his link with direct connection was as slow as mine. 'http://us.mcafee.com/root/speedometer.asp' which used to give me 25k - 35k ps was telling us both 5-8k ps throughout this.

The Telkom staff member then chatted to SAIX whom said all was fine. My line was also consider 'fine'. Since December was snappy and in the late evenings over the last few days all is up to 'normal', I've deducted that during OFFICE HOURS (for me anyway) this is what I was to to expect, there were and are no guarantees, and if I didn't like it to choose my path forwards, which I did.

I'm 2km's from the exchange, and get great local speeds. I'm in a fairly quiet part of Cape Town. It's obvious there is too much load on the network, not enough bandwidth is being purchased (one bleeding exchange in London!) and the end-user suffers.

I've since written a plea (will post in other category entitled 'Press' to Noseweek and M & G to get something on the go here to further awareness for the public.

So my advice is to expect wild fluctuations in speed, it might at times get slower than dial-up. I even had technical staff in XXX XXX (nice buy BTW so don't want any backlash) tell me that 'it won't get better and can only get worse'. Good to hear. Quite encouraging.

=====================
Fusion.01 : Internet Design & Production
www.fusion01.com
=====================
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by antowan</i>
<br />The problems you guys are refering to seem foreign to me because my service is mostly working fine. I had teething problems at the beginning but now it is working perfectly. It is thus not a general problem I think.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Agreed. Have you guys that are having problems had a technician come out to check? The initial problems I had were sorted out eventually, although I got close to cancelling during the first month I had ADSL.
 
Well, I was actually pretty satisfied with ADSL until a couple of days ago, but I've now experienced <i>at least</i> 60 disconnects in the past 48 hours, some within a couple of minutes of each other.

My local connection also seems to be completely shot, and some international pages seem to load faster than local ones which is, seeing as I'm capped, absolutely disgraceful.

I knew November and December were just too good to be true... [V]
 
For the first 15 months my ADSL connection performed flawlessly but the past week or so it's been horrible. Loading any web page, including telkom's, takes forever, and I can only access American game servers between 2am and 6am, the rest of the time it's unplayable. Sending email to telkom's adslsupport address has had no response yet.

Tracert gives timeouts to all servers further away than 2 hops, so I think it's a routing problem with telkom's gear. If this persists for much longer I'll be forced to evaluate other ISPs
 
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