so I finally decide its time to move to ADSL seeing as thought the 192k package makes it almost affordable (yeh sure). now I had applied for ADSL before (384k) but had called to cancel the order AND had told the telkom monkey who called me that I had called and cancelled it.
so I reapply and they tell me my order is still pending from last time, so I figure what they hey, if I skip a queue and get it done quicker thats cool. so after a bit of PT they finally claim the install date will be the 28th April. 28th of april comes and goes and nothing, everytime I call these people I get a new story, apparently theyre waiting for me to confirm. this is after I have honestly called them 6 times. so sunday I get a call saying can he do the install now, he said he called me on my landline which was constantly engaged (which is ISDN with no phone duh) so he comes through, very nice chap installs it all and tests and hes off in 30 minutes. great.. so now wheres my account. he gives me a number to call which is only available during office hours, yay.. mondays a holiday too. great, 2 days with ADSL and no username. so a good friend of mine finally lends me his spare username and I keep my browsing down to be nice to the cap.
so now its tuesday and I figure let me get my account from telkom, I call some 0800 number and the lady tells me she cant give me my account cos the adsl install order isnt booked off, you cant have two orders on one number. great, day 3 no account.
oh and its currently installed as 384k (they screwed up) so 3 days with 384 (read free.bandwidth) and no account.
so who else is decent? anyone using this budgetadsl.co.za account?
so I reapply and they tell me my order is still pending from last time, so I figure what they hey, if I skip a queue and get it done quicker thats cool. so after a bit of PT they finally claim the install date will be the 28th April. 28th of april comes and goes and nothing, everytime I call these people I get a new story, apparently theyre waiting for me to confirm. this is after I have honestly called them 6 times. so sunday I get a call saying can he do the install now, he said he called me on my landline which was constantly engaged (which is ISDN with no phone duh) so he comes through, very nice chap installs it all and tests and hes off in 30 minutes. great.. so now wheres my account. he gives me a number to call which is only available during office hours, yay.. mondays a holiday too. great, 2 days with ADSL and no username. so a good friend of mine finally lends me his spare username and I keep my browsing down to be nice to the cap.
so now its tuesday and I figure let me get my account from telkom, I call some 0800 number and the lady tells me she cant give me my account cos the adsl install order isnt booked off, you cant have two orders on one number. great, day 3 no account.
oh and its currently installed as 384k (they screwed up) so 3 days with 384 (read free.bandwidth) and no account.
so who else is decent? anyone using this budgetadsl.co.za account?
