New consumer act: a different kettle of fish

Park@82

Honorary Master
Joined
Jun 6, 2008
Messages
11,479
#3
The law also protects consumers against direct marketing onslaughts.

It provides for an "exclusion register" which will make it illegal for sales people to communicate electronically with a consumer whose name has been listed on this register.

"This will greatly assist consumers as they will be able to prohibit unwanted electronic communication."
Where to find the register?
 

zamicro

Expert Member
Joined
Oct 22, 2007
Messages
3,818
#7
So will I as a consumer now have the right to know for what I am paying to my cell provider, or do I still have to pay them, to be able to see what I am paying for (itemized billing)? This is one big ripoff.
 

nelwa

Expert Member
Joined
Oct 30, 2006
Messages
1,073
#8
What about clothes? If this applies to clothes, I'll never have to buy new clothes or shoes again - just wear them for 5 months, and return them for a refund :p
 

FrancTheTank

Expert Member
Joined
Mar 30, 2008
Messages
1,046
#9
What about clothes? If this applies to clothes, I'll never have to buy new clothes or shoes again - just wear them for 5 months, and return them for a refund :p
Probably only if it was a manufacturing defect, normal use or even abuse, ie dog tearing it or accidents like tears in a knee area prob won't be covered.
 

DeathStrike

Expert Member
Joined
Jan 12, 2009
Messages
2,379
#10
Does the same apply if you replace kettle with second hand car from dealership?
Yes it does.

heard on cape talk that the dealer has to disclose everything about the car. so if the car has never been serviced they must tell you. and you have the choice then to take it as is.
 

Browser

Senior Member
Joined
Aug 9, 2007
Messages
963
#12
Once it takes effect it would be great if MyBroadband gave a point by point list of the benefits and new rights it gives to consumers.
 

Mike Hoxbig

Honorary Master
Joined
Apr 25, 2010
Messages
34,091
#13
3 more days! Bring it on :) Can't wait for those damn telemarketers to contact me so I can tell them where to shove it, once and for all.
 

boyequal

Well-Known Member
Joined
Nov 28, 2008
Messages
272
#14
Once it takes effect it would be great if MyBroadband gave a point by point list of the benefits and new rights it gives to consumers.
+1

Specifically rights concerning telecommunications companies (landline and cell), internet service providers and broadcasting (SABC, TopTV and DStv)
 
F

Fudzy

Guest
#15
Yes it does.

heard on cape talk that the dealer has to disclose everything about the car. so if the car has never been serviced they must tell you. and you have the choice then to take it as is.
So it's either take the car voetstoets or walk away? Isn't that how it is currently?
 

ajax

Executive Member
Joined
Oct 29, 2003
Messages
5,451
#16
Also the end of all these "let's-fund-the-competition-prize-through-premium-rated-sms's" competitions. From 1st April, they can only charge the price of a standard sms to enter.
 
Joined
Jan 18, 2005
Messages
14,237
#18
Also the end of all these "let's-fund-the-competition-prize-through-premium-rated-sms's" competitions. From 1st April, they can only charge the price of a standard sms to enter.
(a) What is that price?
(b) If any Cellular SP does this, they still get all the money.
 
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