New contract not on profile

[kazook]

After speaking to the help desk and bein ggiven the run around for about 45 minutes, I gave up!

V3G - how long does it take for a new data contract to appear on your existing contract (phone) profile?

Or does one need to register a new profile with the cell number of the sim card - its a question I just could not get answered

 

[Ockie]

you need to register it seperately at first. so you need to click on register and then use the cell number that was assigned to that sim. 4me now have a function where numbers that are on the same account are assigned a master or a slave status. If you log in under the master number then you can modify services etc on the other numbers that is linked on the same Vodacom account number.

But in short....register the cell number for the 3G sim seperately. Each cell number has its own log in for 4me. Lots of times you will get the message that the cell number is already registered. If this happens, click on forgot password and the password will be sent to you via sms.

Hope this helps

 

[kazook]

Thanks - solved that problem thankfully