New Flat - Telkom line hook up

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Crableg

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Hi Guys

I am moving into my new flat, and have been told that the block I'm moving into already has an ADSL exchange, all I need to do is get a Telkom technician to come to my unit and connect it to the exchange. Does that mean that I need to order a new line then get the technician to come and connect it to the exchange ? I just don't feel I should have to pay a full installation fee etc for a technician to connect me to the exchange that is already in the block ?

Sorry if this seems like a stupid question.

Thanks
 
Crableg said:
Hi Guys

I am moving into my new flat, and have been told that the block I'm moving into already has an ADSL exchange, all I need to do is get a Telkom technician to come to my unit and connect it to the exchange. Does that mean that I need to order a new line then get the technician to come and connect it to the exchange ? I just don't feel I should have to pay a full installation fee etc for a technician to connect me to the exchange that is already in the block ?

Sorry if this seems like a stupid question.

Thanks
Click to expand...

Yes, you need to order a new line. You will pay the full amount, or you can get some bundles from Telkom which include free installation.
 
simm_card said:
The exchange is not in the block or belong to the block, so you have to pay for the new connection.
Doesn't the flat have a line jack already?

http://www.telkom.co.za/sites/athome/productdetail/&productname=Simple Plus
Click to expand...


Thanks, there is a jack in the wall already, this is the message I got from the body corporate about ADSL:


Kindly note the building is wired for ADSL line.
All you need to do is visit a Telkom branch and subscribed to the service.
A technician will be appointed to link up existing cables at your unit to the exchange.
The exchange is located in Palm Gate.
Click to expand...

I think they're mistaking what an exchange is.
 
Order the weekender line for R206 per month it comes with free installation. Then order ADSL self install once the line is installed.
 
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