Hi Guys,
I signed up for a new fibre connection last week with MWEB. They consequently sent out Vumatel to do the Installation which was completed yesterday. I then followed the instructions logging on to the device to select the package I wanted.
It then tells me that the package is not available in my area. When I do a search on their website it clearly gives me a green light.
I have tried calling MWEB only to be disconnected three times after a 30 minute plus hold. Very frustrating. I then tried Live chat help who told me to ask for a call back. Nothing has happened.
Anyone have any other contacts for MWEB. Not going the phone route again and Telkom will cancel my ADSL line tomorrow so I will be dead in the water.
Thanks in advance for any suggestions.
I signed up for a new fibre connection last week with MWEB. They consequently sent out Vumatel to do the Installation which was completed yesterday. I then followed the instructions logging on to the device to select the package I wanted.
It then tells me that the package is not available in my area. When I do a search on their website it clearly gives me a green light.
I have tried calling MWEB only to be disconnected three times after a 30 minute plus hold. Very frustrating. I then tried Live chat help who told me to ask for a call back. Nothing has happened.
Anyone have any other contacts for MWEB. Not going the phone route again and Telkom will cancel my ADSL line tomorrow so I will be dead in the water.
Thanks in advance for any suggestions.
Last edited:
Sorry blond moment.