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Probably stupid questions, but does your device support the Vodacom LTE frequencies, and do you have LTE coverage?
you could also just call vodacom and ask them to make sure the LTE VAS service has been activated on your contract as a first step..
Hello, is there costs involved for me to get a LTE sim
I'm on a Vodacom contract but I'm just getting H+ so I assume I will need a LTE Sim?
How old is the sim? Vodacom just needs a 64KB sim for LTE, which was available a few years already.
Only MTN requires a 128KB sim that needed most people to do a simswop.