New Telkom Call Center Hours

F

Fearl3$$

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I do not know if Anyone has had to call telkom Call centre's these last week or so After 6 in the evening. Even just to get your line speed(Syncspeed) changed or port reset.
You cant call them. "Office hours is from 8 - 6" or something...

So It does not matter if you are running a 24hour business and are dependent on your DSL working 24/7/365 you will just have to wait till the next moring to get a simple port/syncing problem fixed.

So who else has had this "little" problem?
 
called 0800375375 last night and they rest the port for me. Strange what number you calling.
 
I think alot people forget. ADSL is a best of effort service and there is no guarantee on the line. If you want something with a response time, then you will need to get a Diginet line. If you want something even better, then you need to approach someone like Internet Solutions as they have their own repair team to attend to the problems. It is going to cost you though
 
Called these :
0800 375 375
10212
10219

Same message.

Will Try it again tonight...
 
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