my service has been barely usable most of the day, I'm measuring my speeds in kps now and its barely getting 200kps in off peak times, network dropping in and out, I have to get on my own cell data to send and email. Been emailing Rain daily with not even a reply, not sure if any of these emails are getting logged. Please Help me I feel like a screaming into an empty cave waiting a a reply from anyone !!!!
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no assistance from Rain
- Thread starter gjtoday
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Grim Reaper
Active Member
- Joined
- Jul 26, 2008
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If you haven't noticed the banner on their website... Their call centre is closed.
You have to use their contact support option to lodge your query.
You have to use their contact support option to lodge your query.
Ive been logging queries on their support page daily, getting an automated email they've received it, never hearing from them.
rudils
Well-Known Member
- Joined
- Jul 8, 2010
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- 138
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- 53
Yep, also tried that countless times.. they average about 9 days to respond to a service ticket and then it's a generic response of me having to try move the router around etc... come on.. their lack of service is sickening
- Joined
- Jun 3, 2020
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Hi guys, please PM me your detail and I will help quickly