Ok connectivity is back up. Eventually I did get thru to 0800375375, but had to hold on for half an hour before they told me there was a problem in the area
thanks for the reply to my post.
Which is the sync light? on my modem I have one light that says dsl link which is on, and another light that says dsl act which is flashing?
As u see I am pretty new to adsl and not v technical!!