no data but *141# says otherwise

[voldoverse]

anybody else been having this? been having this issue since the start of december, internet stops working and takes me to a page that says i have no data, then i dial *141# and then it shows i have data

then im like ok, let me buy more data, then it adds that data on top of the data that i already have allegedly and a week later the same thing happens....

so im basically slowly accumilating a mountain of ghost data

who do i even contact to raise this issue thats actually competent?

 

[Rickster]

anybody else been having this? been having this issue since the start of december, internet stops working and takes me to a page that says i have no data, then i dial *141# and then it shows i have data

then im like ok, let me buy more data, then it adds that data on top of the data that i already have allegedly and a week later the same thing happens....

so im basically slowly accumilating a mountain of ghost data

who do i even contact to raise this issue thats actually competent?

You made sure your APN is correct?

Its should be lowercase internet

 

[voldoverse]

You made sure your APN is correct?

Its should be lowercase internet

ive never touched those settings and if i load data then i have internet for another week though so not sure if that will affect it.

that being said i checked and its set to myMTN as the APN and cant be edited

so i manually added a apn with internet but still same result

 

[Shi]

What does the MTN app say? It shows usage as well.

 

[Ϲhristopher]

Have you checked your detailed balance? Maybe you have night data or one of their stupid bundles.