No DSL Ports!!!!

[Wez92]

I had a telkom landline installed for the purpose of getting uncapped wifi,the technician said that there are no dsl ports open,I live in a small town and there is more than 50 people on the waiting list for a port since last year May.How do i get them to open or find me a port without waiting a year?????????????

 

[MickeyD]

Which town?

 

[Rickster]

Get a hold of those 50 people and make a noise, that should get them to upgrade stuff.

 

[Wez92]

Stilbaai in the Western Cape

 

[MickeyD]

Stilbaai in the Western Cape

Send an email to the area executive, <removed>, and ask him when Stilbaai's DSL capacity will be upgraded as you understand that there are at least 50 waiting applicants.

removed

 

[Wez92]

Thanks for the email Address ,i sent them a mail now,we will see if anything happens

 

[elf_lord_ZC5]

Good luck, I had ADSL for many years, then gave it up and went 3G, 3 years later I reapplied for ADSL and was told no ports available. 3 years later I finally got a port, with the same telephone number that I had 6 years previously ... , and the number had not bee re-allocated in the ensuing 6 years ... , this and the fact the the tech I spoke to numerous times, while he was working on the local DSLAM, telling me there where 6 ports available ... , which leads me to believe that Telkom don't know what resources they have available, possibly due to other people, in the "chain" not doing their jobs ...

 

[Geoff.D]

Unfortunately, your experience repeats itself all over the place.

Late 2014 we applied for 5 x 4 Mbps ports in an exchange area, where we knew 2 things; that the ports were available, and that 4 Mbps was available.

Yet officially, there were no ports spare and only 2 Mbps was available.

The run around we got was quite amazing! The excuses were anything from no equipment, to no one to install, to a lack of backhaul capacity.

In the end all that was wrong was a problem in the customer facing databases for that particular exchange area ....