Since noon yesterday I have tried to get my internet connection back, I was browsing a webpage and all of a sudden my internet disconnects (no rain or lightning during that time).
every time pop-up window shows:
connecting through WAN Miniport(PPPOE)...
Error 651：The Modem(or other connecting device)has reported an error
the modem icons-- power,WLAN,LAN all solid green;internet and ADSL light green;ADSL icon flashes when try to connect
I've tried everything numerous times without success, restart the modem, restart the laptop, run an anti-virus software, checked cables and filters that are all clipped in the correct position.
It's a simple broadband connection setup. A six month old Telkom Huawei HG532f wifi modem connects straight to a laptop with no other devices and no landline phone.
Is it a faulty modem or port or a Telkom side issue?What should I do?And what's the purpose of phone Telkom and ask for a modem reset,will it help in my case?
every time pop-up window shows:
connecting through WAN Miniport(PPPOE)...
Error 651：The Modem(or other connecting device)has reported an error
the modem icons-- power,WLAN,LAN all solid green;internet and ADSL light green;ADSL icon flashes when try to connect
I've tried everything numerous times without success, restart the modem, restart the laptop, run an anti-virus software, checked cables and filters that are all clipped in the correct position.
It's a simple broadband connection setup. A six month old Telkom Huawei HG532f wifi modem connects straight to a laptop with no other devices and no landline phone.
Is it a faulty modem or port or a Telkom side issue?What should I do?And what's the purpose of phone Telkom and ask for a modem reset,will it help in my case?
