No ports available

[Kabal]

Ports Available: false
ADSL Support : Yes
Max Speed : 10240 kbps

So i phoned telkom to upgrade from 2 meg to 4 meg , this is what i was told and what the vox website showed me , because telkoms adsl checker tell me that there is no service in my area....

What exactly does that mean? Is it something that could take a long time to sort out ?

 

[krustyrsa]

Ports Available: false
ADSL Support : Yes
Max Speed : 10240 kbps

So i phoned telkom to upgrade from 2 meg to 4 meg , this is what i was told and what the vox website showed me , because telkoms adsl checker tell me that there is no service in my area....

What exactly does that mean? Is it something that could take a long time to sort out ?

The ports showed here is for 10mb line, and the adsl checker is not accurate, it reports I don't have ADSL available in my area, but I'm running on a 4mb line. Can you post line stats please?

 

[Kabal]

Got mine sorted , i cant believe it . I phoned yesterday was told that story , no ports available, i phone around 12 today . This time i phone technical dept , person told me no sir your exchange can only handle 2 meg NOTHING more , trust me i am looking at it now, you can go any higher you must go to fiber..!!!

Let me put you through to sales they can tell you more about fibre , went to sales spent 10 minutes on the phone with someone. Brilliant black woman , , got home 30 minutes ago , router shows i am connected at 4 meg...