No Rain service

[tedloukes2]

HI, I seem to have no rain service, tried APN reset on three different routers and my phone and get nothing. It worked yesterday when I activated, but today nothing. Thanks

 

[ahf]

@tedloukes2 if you in CellC fixed LTE area then try this https://www.cellc.co.za/cellc/home-connecta-flexi

 

[tedloukes2]

@tedloukes2 if you in CellC fixed LTE area then try this https://www.cellc.co.za/cellc/home-connecta-flexi

Thanks, I am not. It worked yesterday. Ive tried 3 routers and 2 locations and zero service.

 

[rain_mobile]

HI, I seem to have no rain service, tried APN reset on three different routers and my phone and get nothing. It worked yesterday when I activated, but today nothing. Thanks

HI @tedloukes2

I will look into the issue and will advise you

 

[tedloukes2]

HI @tedloukes2

I will look into the issue and will advise you

Thank you.

 

[ahf]

@tedloukes2 any feedback?

 

[tedloukes2]

I was told they were checking with the networks department.

 

[ahf]

@tedloukes2 Still no service?

 

[tedloukes2]

@tedloukes2 Still no service?

Still no service. They assure me the SIM is active, but I get nothing. Checked it in 3 different routers that all work perfectly. Not sure what is next to try.

 

[ahf]

@tedloukes2 I feel for you, maybe you should try an external antenna.

 

[ahf]

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[tedloukes2]

@tedloukes2 I feel for you, maybe you should try an external antenna.

Thanks - I don't think it is that as I have tried it at two different locations, both which have 4G coverage. I think the problem is either the SIM itself or a setting on their side which has not been activated. Really frustrating and costing me hours trying to get it working.

 

[tedloukes2]

Wiped and remounted SIM, reset router to default and tried again - it worked. I will check it again in the morning.

 

[ahf]

Wiped and remounted SIM, reset router to default and tried again - it worked. I will check it again in the morning.

OK good to hear lets hope you stay connected.

 

[tedloukes2]

OK good to hear lets hope you stay connected.

Thanks - and thanks for your support.

 

[ahf]