No Service from Rain

[Lerato Khalo]

I received my 5g router on Thursday 14th of December. After setup there was no signal. I logged call but no response. After a day I called the call centre and was told it would be activated. It is Monday 18th and it's still not activated. Utterly disappointed by the lack of service from Rain

 

[rain_mobile]

I received my 5g router on Thursday 14th of December. After setup there was no signal. I logged call but no response. After a day I called the call centre and was told it would be activated. It is Monday 18th and it's still not activated. Utterly disappointed by the lack of service from Rain

Hi Lerato Khalo,


Please provide me with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[LuciaLaleti]

Hello.

I got my 5G the 101 today but it has been 3 hours and it says it does not have internet connection.

This is really frustrating, I have been waiting to be called but no agent has ever called.

You guys call so fast when we need to get Wi-Fi but when there’s trouble we’re on our own?

 

[Dups!]

I just don't understand why people still go for Rain after so many complaints. I guess people love the stress and heartache.

 

[LuciaLaleti]

I just don't understand why people still go for Rain after so many complaints. I guess people love the stress and heartache.

Well not everyone was kept on the loop with these complaints.

 

[rain_mobile]

Hello.

I got my 5G the 101 today but it has been 3 hours and it says it does not have internet connection.

This is really frustrating, I have been waiting to be called but no agent has ever called.

You guys call so fast when we need to get Wi-Fi but when there’s trouble we’re on our own?

Hi LuciaLaleti

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[Jacada]

I just don't understand why people still go for Rain after so many complaints. I guess people love the stress and heartache.

Because in the media (and in MyBB articles) Rain seems like a good deal. Until you take the plunge and find out you bought a turd.