No Telkom account online

[Spamhater]

Normally I receive my Telkom account online by 13th of the month.I checked this evening online and it is still not available .Has anyone having this problem?

 

[Diesal]

Well, now that you mention it, I have not recieved mine as well.

Could be something to do with the new system they implementing?
@ranger

 

[isie]

i was having issues logging in to the site to call up my invoice
, looks like they have a new site?

https://selfservice.telkom.co.za/digital/dashboard/

cant call up my bill

tried old site it only has feb
https://apps.telkom.co.za/access-manager/protected/view/mytelkom

i did get it by email on though

 

[ranger]

I received my bill (with different formatting and service names and descriptions as used by the new selfservice.telkom.co.za site) by email on the 9th thos month, where I normally receive it on the 6th or 7th


It does appear that they are migrating the bulk of the consumers onto NGBSS this month ... (I have seen reports of some other fall-out).

(Note: I don"t work for Telkom any more, for some time already)

The disaster that is the new selfservice.telkom.co.za is another matter too ...

 

[Diesal]

I received my bill (with different formatting and service names and descriptions as used by the new selfservice.telkom.co.za site) by email on the 9th thos month, where I normally receive it on the 6th or 7th


It does appear that they are migrating the bulk of the consumers onto NGBSS this month ... (I have seen reports of some other fall-out).

(Note: I don"t work for Telkom any more, for some time already)

The disaster that is the new selfservice.telkom.co.za is another matter too ...

Thanks for the heads up - that new site, is not great, I've got more than one service profile for 1 line lol, and it's just "deurmekaar"

I forgot that you mentioned you left, all the best going forward

 

[Spamhater]

I called Telkom today and they e-mailed account to me.She indicated that I will from now on get my account e-mailed (hopefully) every month.

 

[aggressiveGrey]

Strange, my account has not been debited yet..

 

[SauRoNZA]

They have a new portal and also the VAT thing so I would imagine there are some teething issues or just a slow roll out.

 

[aggressiveGrey]

Anyone else, still no debit?

 

[deweyzeph]

I just got my Telkom invoice emailed to me today from the new system with the new formatted invoices. It looks like my account number has changed too, along with a different EFT reference number. Luckily I caught that. What's strange is when I login to the self help portal my balance outstanding is different to what is on my invoice, but only by about R5 or so. Really strange.

 

[MidnightWizard]

Telkomless

(Note: I don"t work for Telkom any more, for some time already)

I do notice that you still take an interest
Is it hard getting weaned off the company corporate responsibility