Non payment by customer

[DK@MyBroadband]

Hello All,

We are a B2C company and recently completed work at a customers premises. There were issues that needed rectification which we were happy to complete. The customer now indicates that the work was not done to there standard and will not pay the remainder owing to us of 50%. We have a signed contract in place that indicates that there is a 5% retention for any snags that need to be completed and the rest needs to be paid over. The customer has also threatened to report us to hello peter.com, etc.

How does a business go about claiming the money owed? I know that the small claims court deals with these matters for individuals not corporates.

Thanks for the advice in advance.

Regards.

 

[LazyLion]

You should hand him over to a credit bureau to be listed for non-payment.
You can also hire a collections company to go and get the money from them.
Check out the resources that are available to you on a site like the below (or similar)...
http://www.marisit.co.za/

.. and finally, you have legal recourse to sue him for the money (and any associated legal charges).
Don't worry about the Hello Peter site.
If he does go public, then you can also go public.

 

[Kalle]

Hoe much are you still getting?