Non-responsive Microsoft 950

[Sirius7]

Recently upgraded to the MS 950 - not a bad phone despite reading about several faults (maybe that's just in the US). Having decimated my previous phone in two drops, I very soon applied a screen guard but since then, whenever the phone is lying flat or in the car cradle, the screen is non-responsive to touches. It's fine in the hand though. Any ideas? Is it the screen guard or some hidden setting?

 

[RetroPedro]

Recently upgraded to the MS 950 - not a bad phone despite reading about several faults (maybe that's just in the US). Having decimated my previous phone in two drops, I very soon applied a screen guard but since then, whenever the phone is lying flat or in the car cradle, the screen is non-responsive to touches. It's fine in the hand though. Any ideas? Is it the screen guard or some hidden setting?

I remember my previous Lumia had a setting under touch where you get set the sensitivity, see if you can adjust it there.

 

[Sirius7]

Thanks but no cigar this time - Touch only has two settings these days - neither for sensitivity