Noob question about adsl modem

S

Sarcasm

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I have a Mega 105WR telkom which I cannot access from either of my 2 PC's which are connected to it. I can type my login details and then when I click ok it shows connection error or it just shows up with a blank page. I have searched for this and read I should reset my modem which I have done. I can however get into my modem using my phones browser and wifi. I have used firefox, IE and even chrome with no luck. Sorry for asking such a noob question and if it is in the wrong section mods can move it.

Thanks - PS not sarcasm ;)
 
Do have the correct address?
You need to give a bit more information.

Does the router ask for your username and password?
After you enter your username and password, you get only a blank screen?

Does any of the other computers have WiFi?

Are the computers connected using a network cable?
 
McGuywer said:
Do have the correct address?
You need to give a bit more information.

Does the router ask for your username and password?
After you enter your username and password, you get only a blank screen?

Does any of the other computers have WiFi?

Are the computers connected using a network cable?
Click to expand...

Sorry :)

Yes I have the correct address for it.

Only after I enter user name and password it shows up with a blank screen or says "Internet Explorer cannot display the webpage" depending on browser so yes it does ask.

Other PC's don't have wifi, they connect via network cable.

One pc is xp and one is vista.

Internet works on both (posting from one of them now). Can't get into modem though.
 
That used to happen to one of my clients, they had bitdefender anti-virus that blocked the page, try disabling your firewall and AV completely and try again
 
you are entering 10.0.0.2 ?
after you reset, are u using default username & pw ?
 
Thanks for all the replies. I did try last week to turn off my firewall and it did nothing but today my bitdefender expired and turned itself off and suddenly I could access it. When I reactivated it on one of the PC's it stopped working. Thanks for all the help :)
 
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