Normal data vs night express

[Jearnest001]

When I use my MTN night express data between midnight and 6am, my normal mobile data gets depleted. Why is this?

 

[dunkyd]

Took me 3 months and 49 emails to get mine fixed....

 

[Jearnest001]

Took me 3 months and 49 emails to get mine fixed....

Oh no. So MTN has to sort from their end? It's not a device setting?
Damn I hate calling their customer care...they have no clue

 

[NeonNinja]

Deplete anytime data. Use night time data.

 

[Jearnest001]

Deplete anytime data. Use night time data.

No that's not right, because night express is only available(according to mtn), between midnight and 6am

 

[NeonNinja]

No that's not right, because night express is only available(according to mtn), between midnight and 6am

If you deplete anytime data you won't worry about it being used.

 

[Jearnest001]

If you deplete anytime data you won't worry about it being used.

So is the night express data only available once anytime data is depleted??

 

[NeonNinja]

So is the night express data only available once anytime data is depleted??

 

[Stevewarren]

So is the night express data only available once anytime data is depleted??

No. NeonNinja is just messing with you.
Best thing to do is just call them.

 

[Jearnest001]

Thanks I did

 

[zizo911]

Thanks I did

And what did they say?

 

[Jearnest001]

And what did they say?

According to them everything seems fine and I'm being charged accordingly. But I have the mtn app and I can see that my anytime data is depleting and not my night express. So I need.to try it again maybe tonight or any other night and monitor

 

[FirefoxRoux]

You are not the only one. I set my pc to download from 1 to 5am. To save my Anytime data. Still used up my Anytime data while my Night Express data remained untouched. Would love to know how you get it sorted.

 

[Jearnest001]

You are not the only one. I set my pc to download from 1 to 5am. To save my Anytime data. Still used up my Anytime data while my Night Express data remained untouched. Would love to know how you get it sorted.

Ok Will keep you posted

 

[Stevewarren]

Best thing to do to test is do a small download like a couple hundred MB and wait a bit for the app to update and then check if it's taking off your night express data.

There also a lag when they reset your data like my data resets tomorrow but if I start a big download right after midnight it will use may day data because for some reason the night express only becomes available a couple hours later. It's weird like that.

 

[Jearnest001]

thanks a mil. I will try that

 

[Jearnest001]

Best thing to do to test is do a small download like a couple hundred MB and wait a bit for the app to update and then check if it's taking off your night express data.

There also a lag when they reset your data like my data resets tomorrow but if I start a big download right after midnight it will use may day data because for some reason the night express only becomes available a couple hours later. It's weird like that.

Thanks a mil. I will try that

 

[Stevewarren]

Did a 15GB download last night and it used my anytime data. Super irritating.

 

[NeonNinja]

Telkom offers 500GB for R149 night time. Just get the SIM.

 

[Stevewarren]

Telkom offers 500GB for R149 night time. Just get the SIM.

Does it roam on MTN? No Telkom towers here.