North Riding (Olivedale) ADSL Problems

E

Endymion

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Jul 15, 2008
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Location
Randburg
Very slow speeds (less than 384kbps average) during the day and evenings. The only time I have a usable connection is between 00:00 and about 06:00 before it becomes almost unusable again.

Tel. Number: 011 704 XXXX
ADSL line speed: 2Mbps
ISP name and account type: Afrihost Business 2MB uncapped
Time of day: Around 06:00 to 23:00

A traceroute to Telkom.co.za:
Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 3 ms 1 ms 2 ms 192.168.10.1
2 119 ms 117 ms 119 ms gateway [105.236.3.1]
3 * 133 ms * ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178.65]
4 65 ms 70 ms 81 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.120]
5 136 ms * * jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 134 ms 123 ms 130 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 142 ms * 142 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.17]
8 117 ms 134 ms 141 ms 196.43.25.137
9 123 ms 127 ms 129 ms 196.43.39.166
10 142 ms 142 ms * rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
11 109 ms 108 ms 103 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.34]
12 130 ms 130 ms 118 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]

Trace complete.

The actual sync speed of the line: 2048kbps
The attenuation stats of the line:
(As reported by my router - I believe it's more than just within the required levels.)
2ADSLStats.png


 
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Slow Line Speed +- > 40KBps

Area: Olivedale
Tel. Number: 011 462 XXXX
ADSL line speed: 2Mbps
ISP name and account type: Axxess 2MB 50Gig capped
Time of day: Around 08:00 to 23:00
Exchange: RODE < 1km from house

Tracing route to www.telkom.co.za [165.143.158.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 138 ms 135 ms 139 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.1]
3 * 137 ms 141 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178.53]
4 138 ms * 134 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.120]
5 143 ms 142 ms 139 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 176 ms 138 ms 131 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 124 ms * 143 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.17]
8 144 ms 144 ms 129 ms 196.43.25.137
9 117 ms 132 ms 144 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination net unreachable.

Trace complete.

attachment.php


 
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i dont know but its pissing me off... also 011 462.... number and since last week i get a damn ping of 500ms + just after 5pm every day
 
Deanoblado said:
that exactly what's happening to me at the moment
Click to expand...

I logged a call with telkom i think you need to also maybe if enough people will complain they will upgrade the exchange cause clearly its congested...i have gone as far as to escalate the problem already so maybe ill get a repsonse back today
 
Boom3laar said:
I logged a call with telkom i think you need to also maybe if enough people will complain they will upgrade the exchange cause clearly its congested...i have gone as far as to escalate the problem already so maybe ill get a repsonse back today
Click to expand...

will do that, i am busy communicating with TelkomZA on twitter but will log an official complaint, a telkom tech told me they did upgrade the exchange but it's full already and people are being moved to the older exchange ports again.
 
ive also been talking to telkom za well actually i just talk and they ignore..... so basically i need to wait to be moved back to an old port ???
 
Anyone else in North Riding (Olivedale) got a dead adsl line from early hours of the morning ?
 
thechamp said:
Don't waste any more time, report it quickly before the long weekend.
Click to expand...

Yeah i already did, i think the heavy storm last night must have klapped something.... cause router is all good but line and phone is 100% dead.
 
Yeah just found out they stole all the cables going to the end of Blandford Road, not that them stealing our power cables each week now its telkom,
 
Boom3laar said:
Yeah just found out they stole all the cables going to the end of Blandford Road, not that them stealing our power cables each week now its telkom,
Click to expand...

Oh no! :mad:
And they chose the most appropriate time to steal it, when no one is in the mood to work. We all know how long Telkom takes to repair under normal circumstances, I shudder to think how long they are going to take at this time of the year.
 
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