Not connecting after infrastructure upgrade

[Spartaniz]

Hi Guys

I'm at work from 07:00 to 19:00, and unplug my router from the wall socket and telephone socket before leaving for work.

Earlier this week I received an SMS saying Telkom is upgrading the infrastructure in my area, and that we may have interruptions. Not really a problem.

The router/modem I've been using is a DSL AC68U, which is great. Stable, powerful, great range- the works, however, since the "infrastructure upgrade" the modem fails to sync. Hard resetting, upgrading and downgrading the firmware does not resolve anything.

I've dug up an old TP Link TD8840T modem to try my luck and see if it syncs, and, viola. The little bastard is syncing.

I'm not sure if the Asus modem is faulty, or if the upgrade on the infrastructure resulted in the modem being incompatible.

My knowledge on chipsets, is very limited- at best, but, a quick Google search shows that the Asus uses a Broadcom chipset, whereas the TP-Link uses a Trend-chip chipset. Apparently the latter is much more stable.

So, is my Asus faulty or did Telkom's upgrades result in my Asus modem being incompatible and useless?

Any input, comments, recommendations, advice, etc will be much appreciated!

 

[mxc]

Hi Guys

I've dug up an old TP Link TD8840T modem to try my luck and see if it syncs, and, viola. The little bastard is syncing.

Are you sure its actually working? I think its just Telkom. Telkom started an upgrade in the north of Jozi yesterday and till today nothing is working. Businesses have been down since it began but telkom doesn't seem to care.

From past experience they will claim next week that the upgrade was successful last week and that you should log a call and start the clock from 0 when you finally get someone to talk to.

Luckily we got fibre being bought into the office park in a few weeks so its good bye to the last telkom service we have once that is completed.

 

[Dolby]

Out of interest, where are you?

I'm in North Riding and had the same SMS. Though everything seems exactly the same as it was before

 

[mxc]

Out of interest, where are you?

I'm in North Riding and had the same SMS. Though everything seems exactly the same as it was before

Not sure about Spartaniz but I am located in Robindale. Is your ADSL working? Mine is still down, since Thursday. There was a brief moment of a few hours when it cam back up on Saturday morning but even then it was slow. It went off again round 12:00. From past experience I suspect it will take telkom weeks to fix if at all. Last time we had to cancel everything. ISDN etc but kept the ADSL.