Not sure what to do

[LeonardSc]

Hi

So my account has been down with the whole covid bull fiasco we all have been going through, but i did send emails stating i would pay to have it switched on when financials returned to being normal.....

So on monday i made payment of around almost R1400 to have it activated again or switched on or whatever one can call it, and boom 4 days later no 5G signal, when logging into the CPE trough a browser it even shows the 4G signal is 1 bar and 5G is zero , i have checked everything as been told and reset it even as told and still nothing, it's still on the same place where i almost had 300mbps down and 200mbps up so thats not an issue as the towers is all around me.....

So im not sure what to do , is my account deactivated, is the CPE blocked or what the setup is, but i need this sorted out as im paying for something i cant use and i really need it to work as i need to work from home...

Had someone telling me they will send a technician to my house to sort the problem, as i think im not the first person with this problem and 48 hours later still no response

 

[username and 23 others]

it's still on the same place where i almost had 300mbps down and 200mbps up so thats not an issue as the towers is all around me

While you were away, the towers have been over-subscribed to the point where almost everyone will be left negotiating with the Seven Deadly Sins and eventually getting sucked into a quagmire.