Land Locked
Well-Known Member
I am pasting a copy of the reply I received to an e-mail I sent to accounts early this morning.
The e-mail I sent has a proof of payment attached as I really don't want to be disconnected.
The promised response time of 4 days is just not good enough!
The e-mail:
"Good day dear valued customer
We have received your account enquiry and would like to thank you for your email. We will respond to your query within four working days.
Kind regards
The iBurst Credit Control Team
Tel: 0861 iBurst (428 778)
Website: www.iburst.co.za
Please note that this is an automated response, you do not need to reply to this message"
The e-mail I sent has a proof of payment attached as I really don't want to be disconnected.
The promised response time of 4 days is just not good enough!
The e-mail:
"Good day dear valued customer
We have received your account enquiry and would like to thank you for your email. We will respond to your query within four working days.
Kind regards
The iBurst Credit Control Team
Tel: 0861 iBurst (428 778)
Website: www.iburst.co.za
Please note that this is an automated response, you do not need to reply to this message"
