Good day,
So the situation is that I applied for NSFAS funding in 2021 academic year and was approved for funding but NSFAS only approved my application in January 2022. And subsequently my tuition fees for 2021 academic year were only paid in March 2022. The issue is I didn't get any allowances for 2021 as yet from NSFAS. Fast-forward to this month after countless emails and messages with the university and NSFAS I'm still battling to get allowances for 2021 academic year. The university says that NSFAS ruling states that NSFAS doesn't do back-pay and I can't claim my 2021 allowances in 2022 while NSFAS states that it's up to the university whether they will release my allowances. Now I'm not sure what I can do. I tried contacting the DHET but they just referred me back to NSFAS.
Is there anyone that knows if such a rule does exist or who can I contact that can assist me with this. Because I searched almost every NSFAS and Wits university rulebook on NSFAS funding but nowhere does it state that previous year allowances cannot be claimed in another year. And NSFAS also didn't state I will not receive my 2021 allowances when I contacted them. I'm lost at this point.
Thank you.
So the situation is that I applied for NSFAS funding in 2021 academic year and was approved for funding but NSFAS only approved my application in January 2022. And subsequently my tuition fees for 2021 academic year were only paid in March 2022. The issue is I didn't get any allowances for 2021 as yet from NSFAS. Fast-forward to this month after countless emails and messages with the university and NSFAS I'm still battling to get allowances for 2021 academic year. The university says that NSFAS ruling states that NSFAS doesn't do back-pay and I can't claim my 2021 allowances in 2022 while NSFAS states that it's up to the university whether they will release my allowances. Now I'm not sure what I can do. I tried contacting the DHET but they just referred me back to NSFAS.
Is there anyone that knows if such a rule does exist or who can I contact that can assist me with this. Because I searched almost every NSFAS and Wits university rulebook on NSFAS funding but nowhere does it state that previous year allowances cannot be claimed in another year. And NSFAS also didn't state I will not receive my 2021 allowances when I contacted them. I'm lost at this point.
Thank you.