Number Porting

[RudderVator]

Does anyone know how one can release and make a vodacom number ready for porting immediately?

The number was on a Month-to-Month contract and that contract has been cancelled.

Vodacom insists that a number can only become prepaid on 1st of the following month yet I recall back in 2008 a line was converted to Prepaid immediately once the outstanding amount was settled and the contact cancelled?

 

[WAslayer]

Things change over a 15 year timespan...

 

[RudderVator]

Things change over a 15 year timespan...

Indeed. Just find it insane that one is willing to settle the final settlement amount immediately with Vodacom and they cannot release the line for porting or at the very least convert it to prepaid immediately so that one can process the port.

It is simply a value on a profile that needs to be changed with the push of a button to assign it to Prepaid status etc.

 

[Ockie]

Indeed. Just find it insane that one is willing to settle the final settlement amount immediately with Vodacom and they cannot release the line for porting or at the very least convert it to prepaid immediately so that one can process the port.

It is simply a value on a profile that needs to be changed with the push of a button to assign it to Prepaid status etc.

Technically...you should be able to port a number that is still in contract. Once the number is ported out...Vodacom assigns a new number to that contract. You then have the option to either continue with the contract with the new number or pay the cancellation fee and have the new number either converted to prepaid or deleted.

 

[RudderVator]

Technically...you should be able to port a number that is still in contract. Once the number is ported out...Vodacom assigns a new number to that contract. You then have the option to either continue with the contract with the new number or pay the cancellation fee and have the new number either converted to prepaid or deleted.

My thoughts exactly. Would that not be possible?
I have phoned cancellations desk and the porting desk and everyone insists that the number cannot be ported out until the 1st when it becomes prepaid.

 

[Ockie]

My thoughts exactly. Would that not be possible?
I have phoned cancellations desk and the porting desk and everyone insists that the number cannot be ported out until the 1st when it becomes prepaid.

It could be they are saying that because there is now already a migration loaded onto the number. You first have to have your new MNO submit the port request on their system as a contract number (they need to enter your Vodacom account number and ID number and if a business line company registration number too). It gets sent to the Vodacom system for verification. Once approved you can port and then the process I described in my previous post applies. A step was skipped in your instance.

 

[RudderVator]

It could be they are saying that because there is now already a migration loaded onto the number. You first have to have your new MNO submit the port request on their system as a contract number (they need to enter your Vodacom account number and ID number and if a business line company registration number too). It gets sent to the Vodacom system for verification. Once approved you can port and then the process I described in my previous post applies. A step was skipped in your instance.

It might be the case.
Everyone and anyone on both network sides has always been adamant you cannot port a number in contract irrespective if it is cancelled or not and one can only port once it is prepaid otherwise the port request gets rejected.

Sent a PM

 

[RudderVator]

It could be they are saying that because there is now already a migration loaded onto the number. You first have to have your new MNO submit the port request on their system as a contract number (they need to enter your Vodacom account number and ID number and if a business line company registration number too). It gets sent to the Vodacom system for verification. Once approved you can port and then the process I described in my previous post applies. A step was skipped in your instance.

Would you have any suggestion how to release the current number irrespective if the contract has to run its 30 day course?

Then I assume a new temporary number can be assigned to the contract?