Octotel Line Activation

[ShudleyZA]

Anyone that knows how I can get assistance to activate my fibre line, I moved to a new place with an existing Octotel ONT, migration was submitted Thursday morning but the line hasn’t been activated yet. Its super important that I get it active today as I’ve lost out on work and backup internet hasn’t been working for me.

 

[ShudleyZA]

ISP is Afrihost.

 

[Yuu]

Welcome to the forum .

@Afrigirl & @AfriNatic will assist.

 

[ShudleyZA]

Thank you

 

[AfriNatic]

Anyone that knows how I can get assistance to activate my fibre line, I moved to a new place with an existing Octotel ONT, migration was submitted Thursday morning but the line hasn’t been activated yet. Its super important that I get it active today as I’ve lost out on work and backup internet hasn’t been working for me.

Hi

Please sen me and @Afrigirl a pm with your email address so we can investigate for you.

 

[ShudleyZA]

Hi

Please sen me and @Afrigirl a pm with your email address so we can investigate for you.

Thanks sent now

 

[AfriNatic]

Thanks sent now

Thanks, I have logged a ticket with Octotel to see if they can speed up the reconnect order.

 

[PaulGherkin]

Thanks, I have logged a ticket with Octotel to see if they can speed up the reconnect order.

Good luck with that...