Odometer tampering, what are my options

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Veroland

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My wife bought a second hand car last year and the odometer reading was around 82000 km's.

Things have now started to break in the car and the mechanic realized after a close inspection of the engine that the car have much more kilometers on than what the odometer suggests.

Also when speaking to KIA they say the car was serviced in 2019 with an odometer reading of 119 000km so the service book is also false.

Other than lodging a complaint at the ombudsman is there any other action we can take? I expect this will have to go down as "school fees" but I would like to make life a little more difficult for the dealership if I can.

Thanks a lot
 
Honestly good luck, you could try get them for fraud, do you know they turned it back, or was it the previous owner, you could go to the dealership and show them the KIA report, how long have you had the car? If it's within 6 months they need to cover all repairs.
 
Which is false, that the odometer is wrong or the service book is wrong? How do you know the service book is wrong?
 
Lupus said:
Honestly good luck, you could try get them for fraud, do you know they turned it back, or was it the previous owner, you could go to the dealership and show them the KIA report, how long have you had the car? If it's within 6 months they need to cover all repairs.
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Thanks

It's been just over a year, as for proof I am getting that all together will then go the dealership.
 
Mike Hoxbig said:
Which is false, that the odometer is wrong or the service book is wrong? How do you know the service book is wrong?
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He got the info from the OEM not the service book, the OEM keeps records of services and mileage at said time
 
Mike Hoxbig said:
Which is false, that the odometer is wrong or the service book is wrong? How do you know the service book is wrong?
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They are both wrong as the service book show a service just before she bought the car with 80000km on, but the last registered service for the car at KIA which was before then had 119 000km.
 
Veroland said:
Thanks

It's been just over a year, as for proof I am getting that all together will then go the dealership.
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One year later, tough battle, they might turn around and say you turned it back.
 
Veroland said:
I am not expecting any financial compensation, but I don't just want to let it go
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Good luck, I hope you come right, I had it happen to me in 2008 but by the time I found out I had the car 2 years and the dealership had gone belly up.
 
Lupus said:
One year later, tough battle, they might turn around and say you turned it back.
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Hard to sustain that allegation for more than 7.3 picoseconds - the service record before she acquired the car is contradictory.

@OP: Ombudsman can't help as you haven't had resistance/refusal from a member dealer/org. Your case is against the seller. Don't immediately allege fraud as the seller might well be unaware of the odometer changes. Either claim the difference in value at the sale date between mileages, or repudiate the sale for a refund. Unless you're confident of your knowledge of the law and court proceedings, rather see a lawyer.
 
Veroland said:
@Arthur My first step is going to be to go the dealership, I just want to get my ducks in a row first

@Naks I spoke to MFC, they just said to go the dealer

Thanks for all the inputs so long
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Start defaulting on your payments - the car doesn't belong to you, it belongs to MFC. If they refuse to take the dealer to task directly, stop your payments and hand the car over to MFC. Cut your losses and walk away.
 
Arthur said:
Hard to sustain that allegation for more than 7.3 picoseconds - the service record before she acquired the car is contradictory.

@OP: Ombudsman can't help as you haven't had resistance/refusal from a member dealer/org. Your case is against the seller. Don't immediately allege fraud as the seller might well be unaware of the odometer changes. Either claim the difference in value at the sale date between mileages, or repudiate the sale for a refund. Unless you're confident of your knowledge of the law and court proceedings, rather see a lawyer.
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Good points
 
Mista_Mobsta said:
Start defaulting on your payments - the car doesn't belong to you, it belongs to MFC. If they refuse to take the dealer to task directly, stop your payments and hand the car over to MFC. Cut your losses and walk away.
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Disagree. If financed, the OP's spouse has a separate contract with the finance company and integrity requires that she honour its terms. Until proven otherwise, the financier is not responsible for any potential fraud in this case. Certainly inform the financier immediately and ask their advice.
 
Arthur said:
Disagree. If financed, the OP's spouse has a separate contract with the finance company and integrity requires that she honour its terms. Until proven otherwise, the financier is not responsible for any potential fraud in this case. Certainly inform the financier immediately and ask their advice.
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Well then, Ombudsman it has to be. Sorry OP, don't follow my advice! Seems I am completely wrong :)
 
How do one change kilo's lately. Software? Master reset? Can say a Kia mechanic do it with there software.
 
Mista_Mobsta said:
Start defaulting on your payments - the car doesn't belong to you, it belongs to MFC. If they refuse to take the dealer to task directly, stop your payments and hand the car over to MFC. Cut your losses and walk away.
Click to expand...

MFC will repo the car if you stop payments, sell it at for a couple of pennies and leave the OP with the balance owing.

Congrats, you have just committed financial suicide and you dont have a car anymore.
 
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