Office 365 stops working - unlicensed warning

[Electron1]

I have had a number of people in the last week having issues with the licensing of their office products, even though their licenses are fully up to date.
Some have had a 3 day warning that the product will stop working, others claim it just stops working.
Last week one machine would accept the correct credentials, but still give the warning, even after uninstalling, using the office product removal tool, rebooting and a full re-install. On Monday the machine suddenly stopped warning about license.

Microsoft have an article on it https://support.office.com/en-us/article/unlicensed-product-and-activation-errors-in-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380 and google search shows this is not a new issue, however this has been occurring too regularly in the last week to be a coincidence.

Most seem to be fine after signing out of their office account and signing in. It occurs on both Windows and OSX.
The question is are there others experiencing this?

 

[vorman]

Yes I received the warning also when opened Word. Organisational (Edu) licence though and thought maybe it really expired due to me not being a student anymore. My login credentials still work though on Office365 and 'Office365 For students' still show as an active subscription on the webpage.

Decided to uninstall and reinstall using another organisational licence (Work).
Wanted to reinstall a 64bit version though on my PC, so saw this as an opportunity.

 

[Venomous]

There are ways in which the software can be fully removed. But it does involve digging in registry and system folders...

 

[Electron1]

There are ways in which the software can be fully removed. But it does involve digging in registry and system folders...

Thanks V, the Microsoft office product removal tool does clean it up very well. I just wanted to know if this is a more widespread thing happening at the moment, maybe Microsoft are scrutinising licensing at the moment, maybe even putting more focus on licenses in SA.

 

[Venomous]

Thanks V, the Microsoft office product removal tool does clean it up very well. I just wanted to know if this is a more widespread thing happening at the moment, maybe Microsoft are scrutinising licensing at the moment, maybe even putting more focus on licenses in SA.

Nope. I've had to do that a few times(for clients) and the first time was probably about a year ago. So not new

 

[supersunbird]

It happens now and then with a few of our 0365 users, a restart is normally enough to fix it.