Office MFP's

[pete]

Hi,

We've been using a Panasonic DP-180 for around 4 years, and despite regular servicing is really starting to annoy everyone in this company. Constant paper jams and niggly errors. So we're thinking of chucking it out and getting something better.

Question is, what's better?

Kyocera?

Suggestions?

 

[Drake2007]

All the manufacturers have nasty low range ones that I'd not recommend. Go for something decent.

Canon have bad backup support when things physically break, so I wouldn't go for that if the printer is critical.

Don't touch Minolta, I had to tell them how to sort some technical issue out while they wasted time as there was a recall on the printer I had, and subsequently couldn't exchange.

Currently testing out a networked Lexmark, happy enough so far.
If you're printing high volume's get Xerox.

 

[pete]

Extremely high volumes, yes. Probably the reason why the thing hasn't lasted.

Will give Xerox a good look, thanks.

 

[Bismuth]

Extremely high volumes, yes. Probably the reason why the thing hasn't lasted.

Will give Xerox a good look, thanks.

We currently use a Gestetner MP2000, med vol., the support has been excellent when we've needed servicing.

What do you define as "high volume", there are specialist companies out there like Oce (Oh-say - can't find the key for an e with an apostrophe) that do high-volume printers?.

B

 

[pete]

What do you define as "high volume"

Around a ream a day.

 

[Bismuth]

Around a ream a day.

The MP2000 did 1600 pages in one day last year, it required a service after that. Let me know if I must send you the details of the Gestetner rep. we used, they can find a machine that will suite your needs, of course Panasonic isn't bad either, we also used the DP-180 previously.

I don't know Kyocera, but I am sure they ain't bad either. We went for the Gestetner as it's one of the best for virtually faultless duplex printing and copying in it's class, which we tend to do quite a bit of.

B