Cape Town - Metrorail is unable to guarantee commuters that scenes like those witnessed at Cape Town station on Monday night will not be repeated, the company says.
Angry commuters went on the rampage because trains were running late, setting coaches alight, and damaging a MyCiTi bus and shops in the station precinct.
Metrorail spokesperson Riana Scott said the delays were caused by an overloaded electrical system which tripped and brought trains to a halt.
Scott said that even though the rail service operator tried to ensure service was uninterrupted, there were no guarantees that delays would not occur.
“Each incident is evaluated after the event to ensure that preventive actions are implemented,” said Scott, when asked how the company planned to avoid future incidents of vandalism and violence by commuters.
Scott said the primary reasons for delays were old and obsolete technology as a result of decades of disinvestment in railways, and perpetual vandalism.
The theft and vandalism of assets, mainly cables and other metal-bearing components, resulted in services being unreliable.
“The current reality is that the old and poor condition of rolling stock and infrastructure impact negatively on the ability of Metrorail to achieve its objective of delivering quality services to customers,” said Scott.
“We empathise with commuters who were cold, late and hungry with families waiting at home.
“However, disruptions to the train service are not planned or orchestrated by Metrorail, but are caused by external factors and/or as a result of obsolescence,” she said.
More at: http://www.iol.co.za/news/crime-courts/old-infrastructure-theft-derailing-metrorail-9827947