Only noticed that I recieved the wrong air compressor a year later...

I

irBosOtter

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I probably can't do much seeing 11 months has passed.

I bought a MotoQuip 35 air compressor in January 2015 and chucked it in my boot, still in box. Last week was the first time I started using it. Last night I notice the compressor says 26L/min so I look at the box and it says 35L/min.
Log into my takealot account and see I did order the 35L/min one.
Suppose I can't return it after 11 months?
 
Ja did mail them last night, still waiting on reply, not keeping my hopes up, should have looked inside the box when I bought it. At least it was something cheap lol
 
irBosOtter said:
Ja did mail them last night, still waiting on reply, not keeping my hopes up, should have looked inside the box when I bought it. At least it was something cheap lol
Click to expand...

Maybe this was the reason it was so cheap?


:D Just kidding. Good luck.
 
Pitbull said:
Maybe this was the reason it was so cheap?


:D Just kidding. Good luck.
Click to expand...

Haha, well, was on special, I see they have it on special again, but for R80 more than it was at the beginning of the year.

Even if they replace it with a 35L/min one I will still have to buy a 70L/min one, took 9 minutes to blow up one pontoon with the 26L one, and there are 4 pontoons. Double had pump takes me 30 seconds a pontoon lol

Wasting those minutes means wasting fishing time lol
 
They are going to exchange it for the correct one, very nice of them seeing they have a 30 day return policy
 
irBosOtter said:
They are going to exchange it for the correct one, very nice of them seeing they have a 30 day return policy
Click to expand...

See. Places can be reasonable. The key however is in the approach. You asked them not expecting anything. Would have been completely different if you demanded a refund. Big up to Takealot :)
 
Pitbull said:
See. Places can be reasonable. The key however is in the approach. You asked them not expecting anything. Would have been completely different if you demanded a refund. Big up to Takealot :)
Click to expand...

Try returning something unused and unopened at Game within 14 days and watch how they do their best to put the blame on the customer.
 
I bought a 2.5 ton jack from adendorff. Box says 2.5. I asked for a 2.5.

Took it home and opened the box 2 days later.

It had a 2 ton branded jack inside. The pamphlet also says rated for 2 Tonnes. They refused to refund me the difference or swap it for a 2.5 jack.

They insisted that it is rated for 2.5 ton. It just has the wrong sticker. I escalated it all the way up to the branch owner and got zero joy.

Of course I am only comfortable using it with a 2 ton or lower load. Just not risking my life based on a dubious salesman's say so.

Customer service in this country needs much work.

This is the first issue that I have had with them.
 
silver6933 said:
I bought a 2.5 ton jack from adendorff. Box says 2.5. I asked for a 2.5.

Took it home and opened the box 2 days later.

It had a 2 ton branded jack inside. The pamphlet also says rated for 2 Tonnes. They refused to refund me the difference or swap it for a 2.5 jack.

They insisted that it is rated for 2.5 ton. It just has the wrong sticker. I escalated it all the way up to the branch owner and got zero joy.

Of course I am only comfortable using it with a 2 ton or lower load. Just not risking my life based on a dubious salesman's say so.

Customer service in this country needs much work.

This is the first issue that I have had with them.
Click to expand...

Eish , i also bought a "2.5" ton same as yours.I must check if its actually a 2.5 ot 2 ton
 
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