Opencart forbidden error 403

[carnagelan]

Hi All

I keep getting this error on checkout of Opencart. I have contacted the open cart forums and they say most likely server config security. I have contacted 1-grid and they cant find the issue.

I have removed Opencart and did a fresh install. Still same issue using the demo products.

Please see attached.

 

[carnagelan]

This is the logs on the cpannel

[Sun Jun 07 10:51:11.710690 2020] [:error] [pid 32199:tid 47250692658944] [client x.x.x.x:20993] client denied by server configuration: /home/indesig1/public_html/index.php, referer: https://www.in2designs.co.za/index.php?route=checkout/checkout

 

[WAslayer]

1grid have to check server logs.. very likely a modsecurity rule that is being triggered.. in any event, 1grid are the ones that have to investigate and fix this.. have them escalate to the server administrators..

 

[Hamish McPanji]

"Check and see if you are using mod_evasive maybe the defaults are set too low" in Apache.

[SOLVED] Access error 403, I think after PHP/Apache upgrade - but not 100% - OpenCart Community

Client denied by server configuration on index.php - OpenCart Community

 

[carnagelan]

I am going to change from 1 grid. Looks like they cant help me