openserve phoned me today

U

upup

Executive Member
Joined
Jun 1, 2009
Messages
9,943
Reaction score
1,715
Location
currently offline
openserve phoned me today from a 010 number, and say they do have fiber near my house, and can give me services soon. I currently pay R700 for a month to month 20 / 10 line.
So my qeustion is; my old adsl line worked from a pole that is far from the house, I layed a cable around the fence to the house and it work all this time. So, will they allow my to lay my own fiber cable from the pole to the house, about 70 meters, they must just put the connecters on for me. The direct route goes thru a palm tree and over the pool.
 
I might be wrong but I don't think they'll let you run your own cable. They do it themselves so they know it's done properly...can you imagine how many callouts they'll get if everyone is allowed to attempt this themselves?
 
upup said:
openserve phoned me today from a 010 number, and say they do have fiber near my house, and can give me services soon. I currently pay R700 for a month to month 20 / 10 line.
So my qeustion is; my old adsl line worked from a pole that is far from the house, I layed a cable around the fence to the house and it work all this time. So, will they allow my to lay my own fiber cable from the pole to the house, about 70 meters, they must just put the connecters on for me. The direct route goes thru a palm tree and over the pool.
Click to expand...
You cant lay it and also they charge nicely after a few meters apart of the normal allocation I think 15 meters free the rest you pay something silly R500 per meter could be wrong
 
They will lay the cable.
The cable may not necessarily run from the pole next to your house.
In my case it is connected to a pole 2 houses away with a 150m cable.

It will run from a pole with a box that looks like this.
1634109270831.png
The box is what contains the ports that the fibre cable connects to.
In my area only certain poles have this black and yellow box.

The path of the fibre cable may also not necessarily be the same path as the telephone cable.
There are 2 reasons. Firstly the cable must be continuous and it cannot be spliced, so you will likely end up with some extra length of cable that will be coiled into a loop.
Secondly since the fibre optic cable is made of glass/plastic it may not be nailed to the wall.

Usually the cable is run through the roof. However, in my case it runs over the roof.
 
space_leaf said:
They will lay the cable.
The cable may not necessarily run from the pole next to your house.
In my case it is connected to a pole 2 houses away with a 150m cable.

It will run from a pole with a box that looks like this.
View attachment 1165988
The box is what contains the ports that the fibre cable connects to.
In my area only certain poles have this black and yellow box.

The path of the fibre cable may also not necessarily be the same path as the telephone cable.
There are 2 reasons. Firstly the cable must be continuous and it cannot be spliced, so you will likely end up with some extra length of cable that will be coiled into a loop.
Secondly since the fibre optic cable is made of glass/plastic it may not be nailed to the wall.

Usually the cable is run through the roof. However, in my case it runs over the roof.
Click to expand...
Openserve.jpg

My Property they ran the cable like this (blue) from Fibre Red Box with Openserve with the existing old copper cable (waiting to be cancelled)
 
space_leaf said:
It will run from a pole with a box that looks like this.
View attachment 1165988
The box is what contains the ports that the fibre cable connects to.
In my area only certain poles have this black and yellow box.
Click to expand...
You are lucky to have a neat pole, unlike ours. It looked like yours after Huawei installed it, then Telkom/ Openserve came and removed all to replace it like shown below.

1634312222686.png
 
Last edited:
upup said:
openserve phoned me today from a 010 number, and say they do have fiber near my house, and can give me services soon. I currently pay R700 for a month to month 20 / 10 line.
So my qeustion is; my old adsl line worked from a pole that is far from the house, I layed a cable around the fence to the house and it work all this time. So, will they allow my to lay my own fiber cable from the pole to the house, about 70 meters, they must just put the connecters on for me. The direct route goes thru a palm tree and over the pool.
Click to expand...
You might be able to lay your own duct but to their specifications from the connection point to your desired access point. But they will pull in the fibre and splice it and terminate it on their ONT installed in your home.

Try and speak to them about the specification for the duct. If you leave it to chance it will be the shortest route overhead
 
Last edited:
Stokstert said:
You are lucky to have a neat pole, unlike ours. It looked like yours after Huawei installed it, then Telkom/ Openserve came and removed all to replace it like shown below.

View attachment 1168036
Click to expand...
I'm not even into this kinda thing and I'm disgusted. I'm probably gonna get my Fibre end of year, so fingers crossed we don't have an eyesore like this.
 
Stokstert said:
You are lucky to have a neat pole, unlike ours. It looked like yours after Huawei installed it, then Telkom/ Openserve came and removed all to replace it like shown below.

View attachment 1168036
Click to expand...
Holy hell, that is truly shocking and appalling service. As long as it works, it works, but man, I'd be very disappointed and upset if my line ran into that untidy mess. :(
 
StoneCold said:
Holy hell, that is truly shocking and appalling service. As long as it works, it works, but man, I'd be very disappointed and upset if my line ran into that untidy mess. :(
Click to expand...

I am not even using Telkom or Openserve services at all, but have to look at this mess every day. The pole is in the neighbour's corner, directly next to the wall.
 
saor said:
I might be wrong but I don't think they'll let you run your own cable. They do it themselves so they know it's done properly...can you imagine how many callouts they'll get if everyone is allowed to attempt this themselves?
Click to expand...
Done properly? Really, not the country cousins that came and did the fibre install for me.. They were clueless, made a complex mess at the gate, had to come back 3 times to fix, and it was never "right"but anyway it works, there is no follow up...no one cares..
 
SeaSickMama said:
You cant lay it and also they charge nicely after a few meters apart of the normal allocation I think 15 meters free the rest you pay something silly R500 per meter could be wrong
Click to expand...
I am sure you don't pay for fibre cable, maybe if you require 1000m or something, but 50 or 100m is covered, I am over 50m from gate to the ONT, and was "scammed" then refunded R2200...
 
SadIvyParrot said:
I am sure you don't pay for fibre cable, maybe if you require 1000m or something, but 50 or 100m is covered, I am over 50m from gate to the ONT, and was "scammed" then refunded R2200...
Click to expand...
Up to 30m is covered typically, sometimes your installers are nice and give extra
 
SadIvyParrot said:
I am sure you don't pay for fibre cable, maybe if you require 1000m or something, but 50 or 100m is covered, I am over 50m from gate to the ONT, and was "scammed" then refunded R2200...
Click to expand...
1634766482843.png

MFN did it for free with me got 350 Meters of fibre to my house but yeah been told openserve can be full of kak
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X