Openserve rollout question

belator

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Somerset West
In January a relative received a note in his mailbox that Openserve was rolling out fibre in the area and Nokia would be the contractor of record.

Great excitement as this means they can get rid of Frogfoot. I'm the family tech guy, so will be one less person I have bleating every time their fibre goes down.

Since then, I've been checking the Openserve website regularly. It just says "Oh no! We're not in your area just yet." Needless to say, no ISP can place an order for service. I've tried three. The entire suburb is still "blank" on the Openserve site. The website doesn't even show the area as planned for fibre.

The house has a substantial garden. I went to Voltex, bought a bundle of conduit with ancilliaries, had the gardener dig a trench, ran the conduit from the cabinet in the office, where their router is, up to the top of the "Telkom pole" and ended it near their new fibre dome joint / splitter thing. I then ran a draw string through the conduit. The Nokia guys showed me what they wanted and how they wanted it and helped as much as they could.

Nokia's done with the suburb and have moved on.
I'm good to go. The installer just needs to pull the fibre in.
But Openserve says the infrastructure doesn't exist.

How long does it normally take from when the contractors leave until Openserve open the area to the ISPs?
 
How long does it normally take from when the contractors leave until Openserve open the area to the ISPs?

It usually takes a few weeks for it to be updated on their "TX-OPS" (if I recall correctly) backend system. Thereafter, certain blocks in a residential area will start reflecting on the coverage maps in green, and thereafter a few more of the adjacent blocks will reflect in green, and so forth.
 
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