Openview HD setup no channels with strong signal

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KRetief

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Hi, I connected the NA9200 decoder from Makro to an existing working Elsat dish. When searching channels on the IS20 satellite, it picks up no channels not even channel 100. I can see that the strength and quality of the signal is above 90%. I have tried setting the LNB type to the other 2 different LNB types available from the menu, with no luck. I would prefer not having to phone an installer as it seems so close. Any help would be appreciated.
 
I'm assuming you've let it do a channel scan already, has the decoder been activated?

Please upload photos of the satellite settings, and I will see what I can advise.
 
I have done a channel scan and the decoder is activated. I unfortunately cannot seem to upload a pic from my phone. What I am able to change on the screen is selecting the satellite IS20 Ku 68.5 E, the Ses-5 satellite also be selected but gives no signal. On the LNB side, I can select Universal LNB 1, 2 and SatCR. By default this is selected to universal LNB 1. Then I can select DiSEqC 1.0 which is by default on None, but has options for A, B, C and D and Toneburst A and B. The SatCR selection removes the DiSEqC option and gives an option for Tuner Band and Frequency. I have tried most combinations available here. In the meantime, I have phoned an installer who said a few customers have had the same issue and he recommends me coming to test the decoder first as it may be faulty. I think I am going to give that a try.
 
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KRetief said:
I have done a channel scan and the decoder is activated. I unfortunately cannot seem to upload a pic from my phone. What I am able to change on the screen is selecting the satellite IS20 Ku 68.5 E, the Ses-5 satellite also be selected but gives no signal. On the LNB side, I can select Universal LNB 1, 2 and SatCR. By default this is selected to universal LNB 1. Then I can select DiSEqC 1.0 which is by default on None, but has options for A, B, C and D and Toneburst A and B. The SatCR selection removes the DiSEqC option and gives an option for Tuner Band and Frequency. I have tried most combinations available here. In the meantime, I have phoned an installer who said a few customers have had the same issue and he recommends me coming to test the decoder first as it may be faulty. I think I am going to give that a try.
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How old the DStv dish used?

I have been reading other posts, in which the dish would work for DStv, however with OVHD, it may need adjustment.

Please post back once the installer has finished.
 
Hi, I took the decoder to the installer for a test and it was working fine at the installer. So I thought I had to replace the LNB on the Satellite. However when arriving at home and testing it again, Channel 100 picked up on the existing dish and I was able to activate the decoder without any more issues. I suspect the channel search function does not work on the old dish, but when the channel is found on another dish and the decoder saves it, the signal is perfectly fine.
 
Soelie

if any one else has this problem be aware that those new ovhd decoders are problematic its too small to have proper function.
 
its almost 2yrs since ovhd changed to the IS20.(dstv installer for 15yrs)
 
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rasoel said:
its almost 2yrs since ovhd changed to the IS20.(dstv installer for 15yrs)
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Why is OpenviewHd not just a simple plug and play when replacing a Dstv decoder with it ? The dish always needs a slight adjustment in my experience ( 3 different households ) with OpenviewHd decoders even though it is on the same satellite.
 
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if your dish is already lined up with the IS20 satellite why should it need to be adjusted.
 
rasoel said:
if your dish is already lined up with the IS20 satellite why should it need to be adjusted.
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3 different dishes needed to be slightly adjusted in my experience - my own , my brother , my girlfriend - to be able to view OpenviewHd.
 
rasoel said:
which ovhd decoder do you have?
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A " bigger " Elsat one still with RF out , and the other two are the smaller versions of the decoder which is about 10cmx10cm with no RF out.
 
sometimes the wind can slightly move your dish then it must be readjusted.think about it you get complexess with already installed dishes if everyone had to phone them and tell hey I bought ovhd the dishes needs to be adjusted.
 
rasoel said:
sometimes the wind can slightly move your dish then it must be readjusted.think about it you get complexess with already installed dishes if everyone had to phone them and tell hey I bought ovhd the dishes needs to be adjusted.
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Anyway , this has been my experience with it . I think I have read somewhere in the past that some of the decoders are a bit iffy/sensitive with " reception " .
 
rasoel said:
its almost 2yrs since ovhd changed to the IS20.(dstv installer for 15yrs)
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No, not true. OVHD was broadcasting on both in parallel until the announcement that ALL services would be shut down on SES 5. Now the service is only available on IS20 at 68.5 degree East, the same position as DStv services are for SA.
 
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I will advise everyone to buy the big elsat ovhd the bigger they are the more technology they have.
 
joshuatree said:
3 different dishes needed to be slightly adjusted in my experience - my own , my brother , my girlfriend - to be able to view OpenviewHd.
Click to expand...

Only if the antenna was poorly aligned originally. If the original installation was correct, there would be NO changes required just for OVHD to the antenna alignment or the LNB skew angle. All this means that your three reference antennas were not properly installed in the first place.
 
rasoel said:
I will advise everyone to buy the big elsat ovhd the bigger they are the more technology they have.
Click to expand...

Yes, IF you still want a reasonably good quality RF modulator, then that is the correct buy. The new ones have removed all RF modulation functionality and for us old timers, that is generally a move to a less capable decoder. BUT for the newer generation, RF is no important, nor is device quality, hence why these little toy decoders sell like hot cakes. The other factor is the PSU in the older OVHD decoder. It is a better bet than the new throw-away PSUs that come with the newer decoders.
As an aside, the poorer PSU also means poorer power available to drive long LNB cables, which means signal loss is now suddenly more of an issue as the voltage range has been reduced. If the cable quality is poor or very old, the decoder will not get the LNB to switch on and that then means no signal, generally the problem on initial line up.

Not all technology upgrades are better!
 
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Geoff.D said:
Only if the antenna was poorly aligned originally. If the original installation was correct, there would be NO changes required just for OVHD to the antenna alignment or the LNB skew angle. All this means that your three reference antennas were not properly installed in the first place.
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Funny how the two installation percentages which you can view on the decoders differed on the Dstv and OpenviewHd decoders without the adjustments and which further improved percentages were needed to view OpenviewHd.
 
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