openweb downgrade uncap account

J

jimmy.jordaan

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# Please type your reply above this line #
Ticket #108677: downgrade


Dear OpenWebber,
Your request (#108677) has been received, and is being reviewed by our support staff.
Your cancellations reference number is: (#108677)
Thank you so much for contacting OpenWeb. We will get back to you as soon as possible.
________________________________________

jimmy jordaan, Nov 27 15:15:
Account OW33390
Please note as per conversation with Justin
I hereby would like to request my internet service be downgraded to Capped up to 225GB PM as of the very first of the next month, and would like a response as soon as possible as I am not happy with my uncap account.
Regards
Jimmy Jordaan
Cell 061-425-6760
Account
OW33390
--------
This email has been checked for viruses by Avast antivirus software.
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This email is a service from OpenWeb.

Message-Id:23Q42RYZ_547723ee1fc41_92793ff3c8ecd320633e_sprut
________________________________________
This email has been checked for viruses by Avast antivirus software.
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Thanks for the heads up.

We're all extremely interested in your ISP usage patterns.

Please update us forever.
 
jimmy.jordaan said:
# Please type your reply above this line #
Ticket #108677: downgrade


Dear OpenWebber,
Your request (#108677) has been received, and is being reviewed by our support staff.
Your cancellations reference number is: (#108677)
Thank you so much for contacting OpenWeb. We will get back to you as soon as possible.
________________________________________

jimmy jordaan, Nov 27 15:15:
Account OW33390
Please note as per conversation with Justin
I hereby would like to request my internet service be downgraded to Capped up to 225GB PM as of the very first of the next month, and would like a response as soon as possible as I am not happy with my uncap account.
Regards
Jimmy Jordaan
Cell 061-425-6760
Account
OW33390
--------
This email has been checked for viruses by Avast antivirus software.
www.avast.com (http://www.avast.com/)


This email is a service from OpenWeb.

Message-Id:23Q42RYZ_547723ee1fc41_92793ff3c8ecd320633e_sprut
________________________________________
This email has been checked for viruses by Avast antivirus software.
www.avast.com
Click to expand...





//thread
 
so,you said your not happy and u want to go to a cap account,but instead they canceled your account ????

do i understand this right?
 
sybertiger said:
so,you said your not happy and u want to go to a cap account,but instead they canceled your account ????

do i understand this right?
Click to expand...

He hasn't realised that by cancelling his account OW is doing him a favour!
 
sybertiger said:
so,you said your not happy and u want to go to a cap account,but instead they canceled your account ????

do i understand this right?
Click to expand...

That is correct and it's the only way to get out of a contract. So now I have prove my account will be cancelled they can't dispute it.
 
Downgrade

HI Jimmy

Thank you for your email.

I have escalated your request for change of account on 1st Dec 2014 on OW33390 , [email protected]

FROM: 4Mbps Titan Uncapped - R249pm
TO: 75GB Peak + 150GB Late - R259pm


Kind regards,
Zelda Coetzee
OpenWeb
Client Care Executive

Ticket History
 
jimmy.jordaan said:
HI Jimmy

Thank you for your email.

I have escalated your request for change of account on 1st Dec 2014 on OW33390 , [B][email protected][/B]

FROM: 4Mbps Titan Uncapped - R249pm
TO: 75GB Peak + 150GB Late - R259pm


Kind regards,
Zelda Coetzee
OpenWeb
Client Care Executive

Ticket History
Click to expand...


while you're at it can i have your CC details and ID number?
 
btw OP

im using your ADSL account for a little bit if you don't mind
 
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