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Question of the Day: How frequently are you watching FIFA World Cup 2026 matches?
OpenWeb R99 Uncapped 1 meg
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That is sad
Grand Past Master
Senior Member
I need to do some research to find a new ISP
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Just to set the record straight - I sent my email at 6.43AM precisely, only got a response that it was sold out @ 10:51AM. It boils down to the same thing though, as I would imagine the orders are processed in chronological email order.
I'm more than happy with my current Silver account with OW. But as much as I am a fan, the point is - the email said the offer was valid until the end of today. If this was MWEB or Web Africa or anyone else there would be a huge outcry - ASA complaints and the lot. If anyone has to take the hit of the screw up it's technically on OpenWeb, not on the consumers.
I'm more than happy with my current Silver account with OW. But as much as I am a fan, the point is - the email said the offer was valid until the end of today. If this was MWEB or Web Africa or anyone else there would be a huge outcry - ASA complaints and the lot. If anyone has to take the hit of the screw up it's technically on OpenWeb, not on the consumers.
Apologies - some old age folk in another thread, i started, are losing their zimmer frames cos i posted a thread - should have read that this was heading in the same direction...
OH i am so bad. Bet they want to message some more to tell me how bad i have been and how i have really messed up their day but duplicating a thread...
Anyway while they get on the Prozac... I got the email at 01:27 and responded at 06:43 and i got an email after 10am to say sold out.. SO i guess i should have emailed at 01:28??
Yeah they can argue they only had 5 accounts for real! OR it was simply a test to see how many people read their emails? hmmmm not sure but clearly you have to respond a LOT earlier than i did!
OH i am so bad. Bet they want to message some more to tell me how bad i have been and how i have really messed up their day but duplicating a thread...
Anyway while they get on the Prozac... I got the email at 01:27 and responded at 06:43 and i got an email after 10am to say sold out.. SO i guess i should have emailed at 01:28??
Yeah they can argue they only had 5 accounts for real! OR it was simply a test to see how many people read their emails? hmmmm not sure but clearly you have to respond a LOT earlier than i did!
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Proof that sometimes the early bird still doesn't get the worm...
Frikkenator
Expert Member
Wow... I'm all for having representatives on the forums, but this is just arrogant and rude.
-10 for Openweb.
Your right to protection against bait marketing
• Suppliers are not permitted to mislead consumers in respect of pricing, the nature, properties, advantages or uses of goods or services advertised, if such goods or services are not actually available for purchase or procurement in accordance with these standards.
• Suppliers are obliged to include limitations in respect of the availability of goods or services when advertising such items, and honour such agreements.
Let's see if the CPA works.
• Suppliers are not permitted to mislead consumers in respect of pricing, the nature, properties, advantages or uses of goods or services advertised, if such goods or services are not actually available for purchase or procurement in accordance with these standards.
• Suppliers are obliged to include limitations in respect of the availability of goods or services when advertising such items, and honour such agreements.
Let's see if the CPA works.
Well I no longer want my R99 special so there's one less additional account MrBEEP is going to have to cough up for 
What was done is blatantly wrong - it's far from "petty" to expect to get what was advertised for.
Business is business and MrBEEP needs to honour what he advertised
What was done is blatantly wrong - it's far from "petty" to expect to get what was advertised for.
Business is business and MrBEEP needs to honour what he advertised
HapticSimian
Honorary Master
Eish... Keoma dun' goofed.
SO VERY true!! I wish they would be more explicit in their offerings and state that the 16th is actually a VERY short day for them OR that they screwed up and couldn't really HONOUR the offering!
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I would assume, from the tone, it is Keoma himself - OR, if not, a CEO that allows someone to represent his company in such a way has a problem!
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We can take this one step further. The original email states NOTHING to limit availabilty except that it is available "Offer valid only for signups until the end of Thursday 16 February 2012"
So - if you have proof you requested this, as i have, I would say you are in your rights to persue it further.
Mass action??
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*bump*
I want to keep this thread going so that we can lose another ISP. The less competition the better! At least then the corporate devils can increase their prices and there will be no smaller ISP's left trying to make a difference.
OR
Maybe openweb and other smaller ISP's will learn from their mistake for trying to offer better pricing. I cannot believe they did this! FAIL
I want to keep this thread going so that we can lose another ISP. The less competition the better! At least then the corporate devils can increase their prices and there will be no smaller ISP's left trying to make a difference.
OR
Maybe openweb and other smaller ISP's will learn from their mistake for trying to offer better pricing. I cannot believe they did this! FAIL
Yes, let's close them down! Let's take them on! MASS ACTION. Everybody, lets stand together on this and kill the smaller ISP's
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