Option Nozomi & Dell D810 problem

[ISS]

My 3G card worked perfectly with my Dell D810, but the new Option Nozomi HSDPA card does not work - it just says sim is not ready. There is nothing wrong with the card (or the sim) as it workes perfectly on the laptop at the Vodacom shop. I have even tried version 6 of the software. In my harware profiles it shows that something is not right with the hardware, I have spent hours on installing and uninstalling software. Please help

 

[mancombseepgood]

If u dont come right

You will prob. get more joy taking your notebook to the option dealer than trying to get Dell to help.

 

[vodacom3g]

My 3G card worked perfectly with my Dell D810, but the new Option Nozomi HSDPA card does not work - it just says sim is not ready. There is nothing wrong with the card (or the sim) as it workes perfectly on the laptop at the Vodacom shop. I have even tried version 6 of the software. In my harware profiles it shows that something is not right with the hardware, I have spent hours on installing and uninstalling software. Please help

Try and disable other services such as bluetooth (suspect #1) or WiFi and see if it helps.

Assuming the card is OK, it's probably a resource clash. Try and select a different resource set for the device.

Updating the BIOS is always the first step, as ic suggested, but I suspect a resource clash.

 

[NoRulez]

If you don't get joy from ic & vodacom3g's tips...
Go here & get online 24/7 help from Dell

http://support.dell.com/support/topics/global.aspx/support/product_support/en/latitude?c=us&l=en&s=gen

or
Call 011 709 7700 in the morning...

 

[ISS]

Thank you - I did the firmware upgrade - still had problems, but then I changed the recources and it worked!!! I really appreciate it!!!