Outlook 2007 Sends But Does Not Receive?

damocci

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Joined
Jun 6, 2007
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Location
Johannesburg
Hi guys. I haven't received any emails on my Outlook 2007 in three weeks. I at first ignored the problem because I had reached my bandwidth cap with iBurst and thought maybe iBurst had brought in some stupid new policy about mail and badwidth limits, but now this is a new month and I'm still not receiving anything. I can send emails fine, but I can't receive, and there are absolutely no error messages. I click send/receive, and it completes. Any ideas on what to do, short of reinstalling Office?

PS, if anyone suggests that the reason I'm not receiving messages is that no one loves me, I'll reach into computer screen and slap you across the face :D
 
Check with your ISP that they're not all caught in a spambucket at the ISP's end.
Are you using pop and smtp at iBurst, or your own?

If no errors in Outlook a reinstall won't help...
 
I'll give Iburst a call right now - I'm using their SMTP/POP3 setting for email. I found it strange that I'm not getting errors and was doubtful about whether or not it's a software issue or an ISP issue. Thank you :)
 
Quick solutions would be:
1) Ping your mail server - if it works then its probably an outlook problem
2) Log onto you webmail and see if you actuall have mail waiting to be downloaded
3) Try set your email up in outlook express and see if it downloads
 
I just checked my incoming mail server and it was different from what it should be. I have no idea how it was changed, I'm now receiving 3 weeks worth of emails :eek: Thanks.
 
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