Outlook Error - Sending Mail

[JTUBB]

I have been helping a friend with the setup of the mail account with Telkom ADSL.

We seem to be getting an error:
Task 'pop3.telkomsa.net - Sending & Receiving' reported error (0x800CCC69)
Unknown Error 0x800CCC69

Anyone know what this is and how to fix.

Centurion, RSA

 

[dikbek]

Check on the user ID & password setup. Check both POP3 and SMTP - Note if you've used a different ISP's SMTP from your POP3, you must also set different user ID & password for SMTP

 

[JTUBB]

There was initially a problem with the ID / Password, but these were fixed.

Both seem to be checked fine, but nothing goes out. Incoming e-mail is OK.

Centurion, RSA

 

[dikbek]

Then the problem is with the smtp server. Make sure you have the name of the server correct - chech with your isp as towhat it should be.

 

[dikbek]

On Telkom you have

Outgoing (SMTP) Server: smtp.dsl.telkomsa.net
Incoming (POP3) Server: pop3.telkomsa.net

 

[JTUBB]

dikbek,

Many thanks, both of these are correct.

I seem to have found info (via Google) on the error code.

Offers are: "Mailbox not found" and "Server requires authentication"

Hopefully this will work when I can get back to the system on Monday.

Centurion, RSA

 

[vincent]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by JTUBB</i>
<br />dikbek,

Many thanks, both of these are correct.

I seem to have found info (via Google) on the error code.

Offers are: "Mailbox not found" and "Server requires authentication"

Hopefully this will work when I can get back to the system on Monday.

Centurion, RSA
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Also check that you don't have an email virus scanner running or that it's correctly configured. Some of these 'hijack' your pop3 and smtp ports by creating a local proxy server to which mail is directed for the purpose of scanning.

Vincent

 

[antowan]

This is probably the problem,

Check your username when this occurs. The virus checker drops the username into the pop settings box. Just check it and Control+X it to the right space.

Cheers
Ant

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by vincent</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by JTUBB</i>
<br />dikbek,

Many thanks, both of these are correct.

I seem to have found info (via Google) on the error code.

Offers are: "Mailbox not found" and "Server requires authentication"

Hopefully this will work when I can get back to the system on Monday.

Centurion, RSA
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Also check that you don't have an email virus scanner running or that it's correctly configured. Some of these 'hijack' your pop3 and smtp ports by creating a local proxy server to which mail is directed for the purpose of scanning.

Vincent



<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous

 

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