P9 Oleophobic coating

Dolby

Dolby

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I think my P9 coating is coming off (I'll take a photo Tuesday) ... Any idea where to get it redone?

Covered by warranty?
 
Huawei said:
Dear Dolby

What coating are your referring to? Can you send us an image.

Regards
Huawei
Click to expand...


Dear Dolby

It has been advised that you can take your P9 device to a Huawei Service store, in Melrose Arch, Johannesburg or Canal Walk, Cape Town in order for the device to be assessed. Based on the assessment, it will determine whether the specific fault falls within the standard warranty terms and conditions.

Regards
Huawei
 
Thanks.

Will take a photo and drop off in Melrose Arch
 
I'm bringing the phone in - but just to check :

Cleaned up, it hows nothing - but as soon as the screen is grimy, I get the patch.

That's the coating ?

p9.jpg
 
If you have the tempered glass over the screen, will it make any difference ?
 
Dolby, are you sure thats not just some oil or grease smudged on
 
I could not get it off ... Cleaned 10x and it wouldn't come off. No tempered glass.
 
Absolutely fantastic service from Melrose Arch Huawei.

I dropped the phone off last Sunday for both this and a battery issue. Recieved an sms to collect today.

They changed everything - mainboard, battery, front cover etc) for me with zero questions asked
 
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